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Dogwood Pet Lodge

Name: Dogwood Pet Lodge
Address: 8824 Dogwood Rd, Windsor Mill, MD 21244, Windsor Mill, MD, 21244.0, US
Telephone: +1 410-265-5807
Rating: 4.3

8824 Dogwood Rd, Windsor Mill, MD 21244

4.3

91 Google reviews

Outdoor yardMedication adminClimate controlled

Overview

Dogwood Pet Lodge is a 7-acre boarding and daycare facility in Windsor Mill, MD offering private indoor quarters with climate control, air purification, and backup generator. They provide classic accommodations with four daily potty breaks, playtime, and background music, plus medication administration and customized meals for additional fees. New pets require a trial day before boarding, and deposits are required for reservations.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication adminExtra fee

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Hours & Billing

Billing method:Both days

Cancellation & Deposits

Deposit required — $75 off-peak, $100 peak season

Care & Play

Group play

Feeding policy:Owner provides food or house food available

What Reviews Say

91 reviews analyzed

Dogwood Pet Lodge is a polarizing facility that earns high praise for its affordability and the genuine affection staff show toward regular boarders, with many dogs showing visible excitement upon arrival. However, there are significant recurring concerns regarding hygiene and safety, specifically dogs returning with skin infections, urine-soaked fur, or unexplained scrapes. While the owner is highly active in responding to reviews, the tone often shifts to defensive or dismissive when addressing serious medical or cleanliness complaints.

Staff

4.5

Value

4.5

Dog happiness

4.2

Cleanliness

4.0

Drop-off / pickup

4.0

Communication

3.8

Facility

3.5

Safety

3.0

People love

Excitement to arrive(12)Affordability(6)Staff care/Shelley(10)

Staff shoutouts

Shelley/Jodie(12 mentions)MichelleChristinaCorissa

Worth noting

Medical neglect/Infection

“3 Vet visits and $600 later I found out that this was... a bacteria skin infection which put my dog on antibiotics for 14 days.”

Physical injuries (scrapes/bruises)

“her paws are scraped up... she has a very loose nail on her front left paw that is accompanied by a large gash.”

Kennel Cough/Illness

“my dog got kennel cough from this 2 hours stay... 4 days after his stay, he began coughing.”

Hygiene/Smell upon pickup(5 mentions)

“My dog was saturated with urine upon picking him up after a 2 night stay.”

Lack of accountability for injuries(3 mentions)

“Mercedes refused to give any further assistance concerning my pet's injury which occurred at DogwoodPL.”

Owner replies to 100% of reviewsdefensive tone14 repeat customers

At a Glance

Google rating

4.3/ 5

Review score

3.9/ 5

Amenities3 of 14

Reviews91

Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Contact facility for pricing

Contact

Visit Website +1 410-265-5807 8824 Dogwood Rd, Windsor Mill, MD 21244

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