Double J Cross
17605 US Hwy 285, Nathrop, CO 81236
Overview
Double J Cross is a small, family-run boarding kennel in Nathrop, Colorado at 8,000 ft elevation, in business since 1978. They offer both dog and cat boarding with day boarding available, featuring large indoor/outdoor runs with solid dividers, heated in winter, and staff living on-site for 24/7 supervision. They feed IAMS premium food, accommodate special diets and medication at no extra charge, and accept cash or checks only.
Amenities & Policies
Policies & Details
Care & Play
Extras
What Reviews Say
19 reviews analyzedDouble J Cross is a long-standing facility with polarized reviews, primarily due to the aging owner's declining ability to manage the business. While long-term clients praise the low prices and Jan's compassion, recent reviews highlight alarming safety issues, including physical injuries, unauthorized sedation, and dogs being left unattended in poor weather. Significant communication breakdowns regarding reservations and basic hygiene standards make this a high-risk choice despite its affordability.
People love
Worth noting
Severe physical injury and unauthorized sedation
“Our beautiful golden retriever's face was cut up, his teeth were broken... She goes on and on about how she had to sedate him.”
Neglect/Lack of supervision
“I found that she had been stuck outside in the rain all day. She was in the outdoor run, curled up and shivering, and no one had noticed.”
Cognitive decline/Memory issues in management
“She didn't remember my reservation even after calling about 6 times to confirm.”
Poor communication/Lost reservations(4 mentions)
“No one was there when we showed up to drop off our dogs. We tried calling, went in the unlocked kennel office, and wait around for about 10 minutes.”
Sanitary concerns(3 mentions)
“I picked up my dog from the kennel and his bed was wet and smelled off pee and he smells of pee.”
Facility condition(4 mentions)
“The Owner is now older and having trouble Keeping the Kennel to Colorado agriculture standards of Cleanliness and up Keep.”
State Licensed
Colorado PACFA Registry
Cross-referenced with Colorado’s Pet Animal Care Facilities Act (PACFA) database. This facility holds an active state license.
At a Glance
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