Eagle Hill Pet Care

Reports of kennel cough or other illness associated with boarding

“Relative's beloved dog came home with kennel cough.”

Serious reported health and disclosure concerns

“my dog was returned to me semi lethargic and with a bad case of kennel cough.”

Reported poor condition at pickup and post-stay illness

“she was filthy, smelled terrible, and has been suffering from extreme diarrhea ever since.”

Reportedly inadequate enclosure size

“The cage she was kept in was far too small, certainly not appropriate for a Great Dane”

Unverified allegation of a pet death

“They killed my cat!! If you care about your pets stay away from Eagle Hill.”

Reported rude staff interaction

“the two people working there were super rude.”

Reported failure to follow up with a prospective customer

“they never called him back.”

Kennel cough or illness after boarding(4 mentions)

“my dog got kennel cough”

Pets returning dirty or smelly(3 mentions)

“she was filthy, smelled terrible”

Poor communication or lack of callbacks(2 mentions)

“no one did”

Limited visibility into animal housing(2 mentions)

“you cannot see where the dogs are kept”

Concerns about exercise or attention(2 mentions)

“The dogs are ignored unless you pay for play time or when they are fed.”