Eli's Friends

Severe illness and parasitic infection post-boarding

“Our vet diagnosed both dogs with multiple bacterial infections... There were reminents of bugs all in the stool.”

Rough handling of animals by staff

“he just starts dragging her inside and yanking her down! Completely uncalled for and not professional at all!!”

Dogs returned wet and/or dirty

“Picked him up and he was still wet and did not look like he was brushed at all.”

Communication and Phone Responsiveness(4 mentions)

“Get an answering machine where you leave a message and no one takes the time to return your call.”

Lack of updates/feedback(3 mentions)

“I never got ANY feedback as to what she did that day, no pictures no videos and they don’t have cameras.”

Grooming quality inconsistency(3 mentions)

“Asked for a shave and received barely a trim.”