Elite Pet Resort
685 Pinchback Rd, Beaumont, TX 77707
Overview
Elite Pet Resort is a family-owned dog boarding, daycare, and grooming facility in Beaumont, TX opened in 2018. They can accommodate up to 30 dogs with 24-hour staff presence, outdoor play areas including wading pools, and offer group and solo play options. Boarding ranges from $37-42/night and daycare is $28-29/day, with a $45 temperament evaluation required for new dogs.
Amenities & Policies
Max capacity: 30 dogs
Required vaccinations: Rabies, DHLPP, Bordatella
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
150 reviews analyzedElite Pet Resort enjoys overwhelmingly positive reviews (94% five-star) with exceptional marks for staff friendliness, communication (including daily photo updates), dog happiness, and facility cleanliness. The facility is praised for its large play areas, quality grooming, and caring approach to pets including anxious or difficult-to-handle dogs. However, there are notable red flags including breed discrimination policies (banning pitbulls and intact dogs over 7 months), a grooming disaster resulting in kennel cough, and a Q&A complaint about the owner screaming at a customer. The owner responds to nearly all reviews professionally and warmly, though occasionally becomes defensive when explaining policies. Despite these concerns, the majority of customers are repeat visitors who highly recommend the facility.
People love
Staff shoutouts
Worth noting
Breed discrimination policy - pitbulls banned
“If your dog resembles a pitbull just avoid this place all together. They have some story about how a puppy bit another puppy a year ago and they couldn't separate the puppies for 20 minutes.”
Intact dog policy discrimination
“They don't have the stuff together enough to house a intact male... My intact male is intact for a reason. He gets along with EVERY dog and loves to play.”
Grooming disaster and kennel cough
“I was horrified when I picked my Pomeranian up to find that she had shaved the ENTIRE dog... My dog also came down with kennel cough a week later.”
Rude/disrespectful staff interaction
“Very Disrespectful! First off could not get my dogs name right... she acted like he couldn't handle the other peoples dogs or anything and that it was to much stress for her.”
Q&A: Customer claims owner screamed at them
“I went today to ask a question I believe which was the owner she told me to get of her property I just wanted to ask a QUESTION she stared screaming at me for no reason”
Breed/intact dog policies(2 mentions)
“There are breeds that have not been successful and to our sadness new policies have been put in place.”
Grooming quality concerns
“I was horrified when I picked my Pomeranian up to find that she had shaved the ENTIRE dog to the very short length I had requested for the tummy!”
Staff communication issues
“could not get my dogs name right... she acted like he couldn't handle the other peoples dogs or anything”
Top Rated
4.8 stars from 161+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 161 reviews.
At a Glance
Max capacity
30 dogs
Min puppy age
5 months
Pricing
Boarding
$37–$42/night
Daycare
$28–$29/day
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