Nassau facilities
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Empire K-9 Inc.

320 Waterbury Rd, Nassau, NY 12123

4.9
23 Google reviews
Training

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: distemper combination, rabies, bordetella (kennel cough), current fecal test (within 30 days), flea/ tick preventative

Policies & Details

Cancellation & Deposits

Cancellation penalty:Non-refundable
Deposit required — 50%

Care & Play

Group play
Daily updates — Free

What Reviews Say

18 reviews analyzed

Empire K-9 Inc. receives overwhelmingly positive reviews focused on James's dog-training expertise, responsiveness, individualized methods, and strong behavioral outcomes. Reviews also explicitly praise boarding experiences, cleanliness, dog happiness, and safety. One review reports repeated unanswered calls and messages before a prospective meet-and-greet. No owner responses or Q&A were supplied.

Dog happiness
5.0
Staff
5.0
Safety
5.0
Facility
5.0
Communication
5.0
Value
5.0

People love

Strong behavioral and obedience outcomes(13)Owner education and individualized training(7)Positive boarding experiences and dog happiness(5)Clean facility and positive care experience(3)Perceived value for money(3)

Staff shoutouts

James(17 mentions)Rick

Worth noting

Reported failure to respond to repeated calls, voicemails, and texts

“He did not return multiple calls, voicemails or texts. Called from another number and same deal. Absolutely was intentional.”

Unreturned calls and messages

“He did not return multiple calls, voicemails or texts.”

Difficulty confirming a meet-and-greet

“When I called back to confirm a time I could not get an answer from James.”

Top Rated

4.9 stars from 23+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 23 reviews.

At a Glance

Google rating
4.9/ 5
Review scoreInsufficient topic coverage
Amenities1 of 14
Reviews23
Repeat customersNumber of reviews that mention returning or being a regular customer.5

Pricing

Contact facility for pricing

Contact

Visit Website+1 518-925-7270Get directions to 320 Waterbury Rd, Nassau, NY 12123

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