Errington facilities
🐕

Errington Pet Lodge

1227 Bowlby Rd, Errington, BC V0R 1V0

4.7
100 Google reviews
Staff overnightOutdoor yardSmall dog areaReactive breeds OKMedication adminGrooming

Overview

Errington Pet Lodge is a family-run boarding and daycare facility located on 5 acres in Errington, BC, operated by brother and sister team Tara and James Macleod since 2013. They offer dog and cat boarding, doggy daycare, nail trims, and a private Freedom Field rental, with separate housing for small/senior dogs and large dogs, each with private outdoor runs and access to fenced play areas.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Distemper combination, Bordetella (kennel cough), Rabies

Policies & Details

Hours & Billing

Drop-off hours:8am-12pm
Pick-up hours:2pm-5pm
Checkout time:12 noon
Billing method:Per night

Cancellation & Deposits

Cancellation notice:14 days notice
Cancellation penalty:Deposits for Christmas period are non-refundable; other deposits 100% refundable up to two weeks prior
Deposit required — Two nights plus GST

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Requirements

Spay/neuter policy:$5/night surcharge for intact dogs over 12 months, no accommodation for dogs in heat

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount — 10% discount for 14+ nights
Senior dog accommodations
Owner operated

What Reviews Say

96 reviews analyzed

Errington Pet Lodge is highly regarded by long-term clients for its clean facilities, country setting, and attentive staff who excel at accommodating last-minute bookings and special needs pets. While the vast majority of feedback is glowing, a small number of serious medical complaints (infections and weight loss) exist, which the owners defend vigorously by citing breed predispositions or pre-existing conditions. Overall, it is a well-loved family-run facility with a strong emphasis on cleanliness and pet socialization.

Cleanliness
4.8
Staff
4.7
Dog happiness
4.5
Value
4.5
Drop-off / pickup
4.3
Communication
4.2
Facility
4.0
Safety
3.8

People love

Accommodating last-minute needs(6)Grooming and Exit Baths(8)Care for senior/special needs pets(5)

Staff shoutouts

Tara(10 mentions)James(6 mentions)Michelle(2 mentions)

Worth noting

Severe medical issues/infections post-stay

“picked him up with an infected hot spot rash all over his chin and chest. He was lethargic and had a fever. The vet needed to sedate him and shave the skin”

Booking/Reservation errors

“I called over a month in advance and confirmed the day before and when I showed up they didn't have room for my cat.”

Medical/Health issues after boarding(3 mentions)

“weighed 65 lbs and had pneumonia. Return flights and vet's bills totalled $1240”

Lack of notification regarding pet distress(2 mentions)

“I had requested the owner/operator give me a call if my pup seemed to be having a negative time, no call was made.”

Owner replies to 100% of reviewsprofessional tone18 repeat customers

Top Rated

4.7 stars from 100+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 100 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.3/ 5
Amenities6 of 14
Reviews100
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Boarding

$38–$70/night

Daycare

$30/day

Contact

Visit Website+1 250-248-3637Get directions to 1227 Bowlby Rd, Errington, BC V0R 1V0

Is this your business?

Submit a free claim. After approval, manage core listing details from your owner dashboard.

Claim this listing