Sylvania facilities
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Eureka Farms Pet Resort

514 Eureka Rd, Sylvania, GA 30467

4.7
94 Google reviews
Outdoor yardPool / water playAccepts puppiesMedication adminGroomingTrainingOnline booking

Overview

Eureka Farms Pet Resort is a family-owned boarding and daycare facility located on 15+ acres in Sylvania, GA, serving the Savannah area since 2000. New owners Callie Bell and Kacy Reighter took over in August 2021, offering boarding at $40/night, grooming, training programs, canine fitness, pool time, and farm excursions. The facility features large grass yards, kiddie pools, and a human pool for dogs, with requirements for specific vaccinations at least 3 weeks prior to stay.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Parvovirus, Distemper, Hepatitis, Rabies, Parainfluenza, Bordetella

Policies & Details

Hours & Billing

Drop-off hours:2:00pm
Pick-up hours:By 11:30am (until 5pm M-F, 12pm Sat)
Checkout time:11:30am
Late pick-up fee:$20-$30
Billing method:Per night

Cancellation & Deposits

Cancellation notice:10 days notice
Cancellation penalty:Full refund if cancelled 10+ days prior; 50% refund if 7 days prior; less than 48 hours or no-show = full amount owed. Holiday boarding requires 10+ days notice for any refund.
Deposit requiredPortion of stay required at booking; 50% for stays over 7 days

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:Owner provides food

Extras

Multi-dog discount$5 discount per night for additional dogs (up to 4) from same household
Senior dog accommodations
Owner operated

What Reviews Say

93 reviews analyzed

Eureka Farms Pet Resort receives overwhelmingly positive reviews with a 4.9 average rating. Customers praise the cage-free farm environment, excellent communication with photo updates, convenient shuttle service, and reasonable pricing. Staff members Nicole, Holly, and Heather are frequently mentioned with high regard. However, 5 negative reviews (5.4%) allege serious issues including neglect, flea infestations, and a dog death - the owner disputes these claims and notes they have no record of these individuals as clients. The vast majority of customers are repeat visitors who appreciate the facility's focus on dog happiness and welfare.

Dog happiness
5.0
Staff
5.0
Communication
5.0
Facility
4.8
Value
4.8
Drop-off / pickup
4.8
Cleanliness
4.5
Safety
4.2

People love

No cages/kennels - free roam farm environment(15)Excellent communication and photo updates(25)Convenient shuttle service(12)Great for dogs with anxiety/special needs(10)Reasonable pricing(8)Pool and outdoor activities(8)

Staff shoutouts

Nicole(12 mentions)Holly(10 mentions)Heather(15 mentions)Callie

Worth noting

Dog returned underweight/neglect allegations

Two dogs of ours were clearly neglected, underweight, and our vet showed us they had been eating rocks.

Flea infestations

My dogs came back infested with fleas.

Dog death allegation

One ended up dying due to neglect.

Poor hygiene conditions

My dogs came back underweight, filthy, and with fleas.

Pest issues (fleas)(2 mentions)

My dogs came back infested with fleas.

Dogs returned in poor condition(2 mentions)

My dogs came back underweight, filthy, and with fleas.

Communication issues on boarding paperwork

It also took them four days and numerous follow up text messages to send us the paperwork we needed.

Owner replies to 100% of reviewsAvg response: 1dprofessional tone42 repeat customers

Top Rated

4.7 stars from 94+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 94 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.8/ 5
Amenities7 of 14
Reviews94
Repeat customersNumber of reviews that mention returning or being a regular customer.42

Pricing

Boarding

$40/night

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