Churchville facilities
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Evergreen Kennels (Churchville)

1500 Kendall Rd, Churchville, NY 14428

4.7
108 Google reviews
Outdoor yardMedication adminGroomingTrainingClimate controlled

Overview

Evergreen Kennels is a family-owned pet care facility operating for 34 years, with two locations in Churchville and Batavia, NY. They offer dog and cat boarding, dog daycare, grooming, and training services. The facility features climate-controlled indoor/outdoor runs, individual playtime programs, and personalized care. Pricing starts at $54/day for dog boarding and $30/day for cat boarding, with multi-dog discounts available.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper, Kennel Cough (dogs)

Policies & Details

Hours & Billing

Drop-off hours:9AM-4PM (Mon-Fri), 9AM-11AM (Sat)
Pick-up hours:9AM-4PM (Mon-Fri), 3PM-5PM (Sun)
Checkout time:11AM
Billing method:Per night

Care & Play

Solo play
Comfort items allowed
Feeding policy:Owner provides food

Extras

Multi-dog discount$34/day for additional dog in same kennel (first dog $54)
Owner operated

What Reviews Say

108 reviews analyzed

Evergreen Kennels is highly regarded for its cleanliness, modern facility, and specialized expertise in handling large breeds like German Shepherds and high-anxiety dogs. While the vast majority of clients report happy, well-cared-for pets, a small number of critical reviews mention concerns regarding billing transparency and unreported minor injuries. Overall, the facility is praised for its professional staff and the owner's background in K-9 handling.

Cleanliness
4.9
Staff
4.8
Facility
4.8
Dog happiness
4.7
Value
4.2
Safety
4.1
Drop-off / pickup
4.0
Communication
3.8

People love

Expertise with German Shepherds/Large Breeds(5)Cleanliness and lack of odor(12)Accommodating high-anxiety/special needs dogs(8)

Staff shoutouts

Bobby(4 mentions)Bob

Worth noting

Significant weight loss during stay

My dog lost 19lbs in 15 days. Never let her out and about.. Totally apaulde.

Unreported injuries (sores/cuts)

Cat had open sore when picked up and was not told... Dont know how he has a cut on his head.

Pricing transparency and billing

The whole business of not wanting anything in writing, only doing it in person or on the phone tells me what I need to know.

Hygiene issues (smell of urine)

Picked up dog and she wreaked of urine.

Limited Sunday hours

Only complaint is the one hour pick up/drop off time on Sunday's which makes the experience a bit more stressful.

Owner replies to 4% of reviewswarm tone14 repeat customers

At a Glance

Google rating
4.7/ 5
Review score
4.4/ 5
Amenities5 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

Boarding

$54/night

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