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Family Pet Services

Name: Family Pet Services
Address: 12061 Guelph Line, Campbellville, ON L0P 1B0, Campbellville, ON, L0P 1B0, CA
Telephone: +1 289-242-7986
Rating: 4.9

12061 Guelph Line, Campbellville, ON L0P 1B0

4.9

84 Google reviewsGoogle Verified

Staff overnightOutdoor yardSmall dog areaAccepts puppiesReactive breeds OKMedication adminGroomingTrainingOvernight potty breaks

Overview

Family Pet Services (CLUB FPS) is a premium dog boarding and daycare facility in Campbellville, Ontario offering a Country Club experience for dogs. They provide 24-hour supervision, structured daycare, boarding with private suites or group options, training, grooming, and VIP packages. Basic rates are $98/night for boarding and $58/day for daycare, with holiday surcharges and a mandatory temperament evaluation for new dogs.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yardturf

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication adminExtra fee

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, DHPP, Bordatella

Policies & Details

Hours & Billing

Drop-off hours:7am-10am

Pick-up hours:4pm-7pm

Billing method:Per night

Cancellation & Deposits

Holiday surcharge — $10/day

Care & Play

Group play

Solo play

Daily updates — Paid

Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Separate play for intact (Basic Plus)

Temperament test fee:$78 (Trial Daycare)

Safety & Emergency

Emergency vet cost:Owner

Extras

Multi-dog discount — 10% off for multi-dog households

Senior dog accommodations

Owner operated

What Reviews Say

84 reviews analyzed

Family Pet Services is exceptionally well-regarded for its cage-free, highly structured environment that caters to high-energy, anxious, and special needs dogs. Customers frequently highlight the peace of mind provided by photo updates and the professional training expertise of Mary and her team. While there is a single outlier review regarding cleanliness, the overwhelming majority of clients praise the facility's safety, staff dedication, and the visible happiness of their pets.

Dog happiness

5.0

Staff

5.0

Safety

5.0

Facility

4.9

Communication

4.8

Cleanliness

4.5

Value

4.0

People love

Cage-free / Structured Environment(6)Anxious/Special Needs Care(5)Photo Updates(5)Training & Enrichment(7)

Staff shoutouts

Mary(7 mentions)Scotty(2 mentions)Cam(3 mentions)Marie

Worth noting

Sanitation complaint

“Filthy!!!”

Cleanliness

“Filthy!!!”

Owner replies to 33% of reviewswarm tone12 repeat customers

Top Rated

4.9 stars from 84+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 84 reviews.

At a Glance

Google rating

4.9/ 5

Review scoreInsufficient topic coverage

Amenities9 of 14

Reviews84

Repeat customersNumber of reviews that mention returning or being a regular customer.12

Pricing

Boarding

$98–$108/night

Daycare

$58–$68/day

Contact

Visit Website +1 289-242-7986 12061 Guelph Line, Campbellville, ON L0P 1B0

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