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Firefly Kennel, LLC

Name: Firefly Kennel, LLC
Address: 378 Simpson Corner Rd, Dixmont, ME 04932, Dixmont, ME, 4932.0, US
Telephone: +1 207-234-3566
Rating: 4.8

378 Simpson Corner Rd, Dixmont, ME 04932

4.8

30 Google reviews

Outdoor yardPool / water playAccepts puppiesMedication adminClimate controlledOnline booking

Overview

Firefly Kennel, LLC is a locally owned dog and cat boarding and daycare facility in Dixmont, Maine situated on 160 acres of fields, ponds, and wooded areas. The climate-controlled facility requires a thorough application process including vet records, temperament evaluation, and a trial day before accepting new dogs. They accept cash or checks only, require a deposit, and offer individual kennels with outdoor play time.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication adminExtra fee

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, Distemper, Bordetella, Canine Influenza (required for out of state dogs), Feline Leukemia (cats)

Policies & Details

Hours & Billing

Drop-off hours:7am-10am

Pick-up hours:5pm-6pm

Checkout time:10am

Late pick-up fee:$25/dog

Billing method:Per night

Cancellation & Deposits

Cancellation notice:7 days notice

Cancellation penalty:Deposits are non-refundable but may be used as credit within six months minus a cancellation fee of one night's stay, providing the cancellation is 1 week or more before drop off. Deposits are non refundable with no credit if cancellation is less than 1 week before drop off.

Deposit required — 1/2 down (minimum of one night's stay)

Care & Play

Solo play

Comfort items allowed

Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:Nearby clinic

Emergency vet cost:Owner

Fire safety system

Extras

Owner operated

What Reviews Say

30 reviews analyzed

Firefly Kennel is exceptionally well-regarded with 29 of 30 reviews being 5-star ratings. The facility receives consistent praise for its immaculate cleanliness, beautiful property, and staff who genuinely love and care for the dogs. Multiple reviewers highlight that their anxious or shy dogs flourished thanks to patient staff handling. The owner Julie is personally mentioned in the majority of reviews for her expertise, responsiveness, and training abilities. One isolated complaint about breed-based isolation exists, which the owner disputed. The business has strong repeat customer loyalty with many clients using services for years.

Dog happiness

5.0

Staff

5.0

Cleanliness

5.0

Safety

5.0

Facility

5.0

Communication

5.0

People love

Exceptional cleanliness - no dog smell, spotless facility(8)Dogs excited to attend - love their visits(12)Caring, knowledgeable staff(15)Great for anxious/shy dogs - patient staff(3)

Staff shoutouts

Julie(25 mentions)AmburCarrie-Ruth

Worth noting

Breed discrimination/isolation - reviewer claims dog was isolated due to being a pit bull mix

“Just because they're mixed(pit bull/black lab) doesn't mean they won't be a nuisance.... Proceeds to isolate my dog from the rest of the kennel from day one.”

Owner replies to 97% of reviewswarm tone18 repeat customers

Top Rated

4.8 stars from 30+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 30 reviews.

At a Glance

Google rating

4.8/ 5

Review scoreInsufficient topic coverage

Amenities6 of 14

Reviews30

Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Contact facility for pricing

Contact

Visit Website +1 207-234-3566 378 Simpson Corner Rd, Dixmont, ME 04932

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