Fireside Pet Lodge
13203 US-52, Chatfield, MN 55923
Overview
Fireside Pet Lodge is a pet boarding, training, and grooming facility in Chatfield, MN offering dog boarding in private bunks starting at $50/night or luxury cabin suites at $60/night, with cat condos available at $30/night. They provide professional dog training programs including Stay & Train obedience, leash training, and private lessons, plus full grooming services. The facility is climate-controlled with four daily potty breaks and offers upgrades like individual playtime and stuffed Kongs.
Amenities & Policies
Required vaccinations: DHLPP/DHPP, Rabies, Bordetella
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Safety & Emergency
Extras
What Reviews Say
84 reviews analyzedFireside Pet Lodge enjoys overwhelmingly positive reviews with 76 of 84 reviews giving 5 stars. The facility is praised for its clean environment, exceptional staff who treat dogs like family, and effective training programs. The stay-and-train program receives particularly strong endorsements. However, there are serious red flags: one catastrophic incident involving a cat given away during owner's hospitalization, a dog returned with a broken tooth, and a grooming damage claim. These isolated but severe issues, combined with occasional price complaints and training communication problems, slightly temper an otherwise excellent reputation. The owner responds professionally to nearly all reviews within a day.
People love
Staff shoutouts
Worth noting
Cat given away/owner not notified during hospitalization
“one of the owners named Adam Levy, told me he had given the cat away”
Dog returned with broken tooth and metal residue on teeth
“she had broken a tooth and she had silver residue all over her teeth (probably from chewing on a cage for a long period of time)”
Grooming damage claim - hair burnt/bleached
“Completely bleached and dried and burnt my poodles hair on the first visit”
Price inconsistency/expensiveness(2 mentions)
“the prices kill me every time and aren't consistent. Standard/basic service is $245-330 (including 10-15% tip) for a Great Pyrenees and Golden Ret. Mix, 90lbs each.”
Training program interrupted/poor communication(2 mentions)
“they call three day later and said come pick up my dog, Because the boss was on vacation during that time and THEY could NOT TRAIN HIM.”
Customer service issues with female owner
“poor customer service, but grooming and handlers are extra nice with our baby. Female owner, not so much, very unprofessional!”
Top Rated
4.7 stars from 96+ reviews
This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 96 reviews.
At a Glance
Pricing
Boarding
$50–$60/night
Daycare
$35/day
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