Five Points Pet Resort
5071 US-1, Vass, NC 28394
Overview
Five Points Pet Resort is a five-star pet resort with two locations in Raeford and Vass, NC, offering luxury dog boarding with multiple suite options (Standard, Luxury, Puphouse, Pawsidential), dog daycare, cat boarding, and grooming services. The facility features climate-controlled suites, 24-hour webcams, expansive exercise playgrounds with real grass, and daily activities including group play, nature walks, and splash pad time.
Amenities & Policies
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Extras
What Reviews Say
597 reviews analyzedFive Points Pet Resort is highly regarded for its attentive staff, detailed 'report cards,' and webcam transparency, making it a top choice for both traditional and exotic pets. While the majority of guests report happy, well-cared-for animals, there are significant points of friction regarding a strict $35-$50 early drop-off/late pick-up fee policy. A few serious isolated incidents regarding medication management and hygiene indicate that while the facility is generally excellent, owners should be explicit about medical needs.
People love
Staff shoutouts
Worth noting
Missing prescription medication (Valium)
“I was informed from the manager the next day that only 4 pills were given to my dog, meaning that 25 pills were unaccounted for. The manager could not explain the discrepancy other than someone took them.”
Medical neglect/Hygiene (UTI/Urine soaking)
“Left her for 5 days, came back to her peeing blood in my car... she was COVERED in dry pee... the hair on her entire underside from waist to chest was CAKED in dry pee.”
Drop-off/Pick-up Policy & Fees(6 mentions)
“You can no longer drop your dog off at 7:30 AM... if you want to, you’ll be charged $35/dog for early drop off in addition to the cost of boarding.”
Kennel Cough(3 mentions)
“My dog caught kennel cough and I caught it from him. It took 3 weeks to get over it.”
Smell/Bath Quality(4 mentions)
“For dogs that had supposedly been bathed the morning of pickup, they did not smell 'bathed'.”
IBPSA Member
Industry Association
Cross-referenced with IBPSA’s member directory.
Top Rated
4.9 stars from 620+ reviews
This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 620 reviews.
At a Glance
Pricing
Boarding
$42–$108/night
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