Converse facilities
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Four Paws Inn Pet Resort & Dog Training Center

8815 FM1976, Converse, TX 78109

4.7
348 Google reviews
Outdoor yardPool / water playAccepts puppiesReactive breeds OKMedication adminGroomingTrainingClimate controlledOvernight potty breaks

Overview

Four Paws Inn is a family-owned pet resort in Converse, TX serving the San Antonio area since 2014. They offer dog boarding, daycare, grooming, and training services on 3 acres of land with grass play areas and water features. The facility welcomes all breeds without restrictions, accepts puppies and senior pets, and provides medication administration, group and individual play options, and climate-controlled accommodations.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper/Parvo, Bordetella, Canine Influenza (recommended)

Policies & Details

Hours & Billing

Drop-off hours:7am-10am for daycare, anytime during operating hours for boarding
Pick-up hours:By 7pm for daycare, by 12pm for boarding
Checkout time:12pm
Billing method:Per night

Cancellation & Deposits

Cancellation notice:1 day notice
Cancellation penalty:24 hours prior to arrival
Holiday surcharge

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Separate play for intact

Extras

Senior dog accommodations
Owner operated

What Reviews Say

337 reviews analyzed

Four Paws Inn enjoys overwhelmingly positive reviews with 95% 5-star ratings. The facility is praised for its clean environment, exceptionally friendly and caring staff who remember pets by name, excellent grooming services, and strong communication including photo updates and report cards. Dogs consistently return happy and exhausted. The main criticisms center on pricing (considered expensive by some) and a few isolated safety incidents involving injuries during grooming or boarding. The owner responds to every review professionally, often defensively to negative reviews, and maintains an active presence.

Dog happiness
4.8
Staff
4.8
Facility
4.7
Communication
4.7
Cleanliness
4.5
Drop-off / pickup
4.5
Safety
3.5
Value
3.0

People love

Staff friendliness and genuine care(180)Clean facility(65)Dog loves attending/daycare(95)Great grooming services(55)Excellent communication/pictures(45)Staff knows pets by name(30)

Staff shoutouts

Jamie(8 mentions)Monica(7 mentions)Evelyn(4 mentions)Cat(4 mentions)Jason(4 mentions)Lyndi(3 mentions)Karen(2 mentions)Brenda(2 mentions)Alysha(2 mentions)Hunter(2 mentions)

Worth noting

Dog injured during grooming - cuts, holes in legs

Our larger dog had a hole in her left front leg plus several scabbed-over cuts. Our smaller dog was found to have several scabbed-over cuts including a 2" one near the top of her tail.

Dog returned unable to walk/barely walking

I dropped off a healthy dog, and picked up a dog who could barely walk.

Dog traumatized after stay - anxiety/fear issues

Our lab was left outside during fireworks and is now traumatized. She refuses to stay outside alone and refuses to potty alone.

Dog broke teeth/nails attempting to escape

They said he tried to escape. Broke 2 teeth and almost all his nails to the bed.

Dog became sick/emaciated during boarding

He was anorexic looking and seriously fatigued. It was so bad that when we showed our nextdoor neighbor a picture of before and after his stay, she called police(animal control).

Pricing - considered expensive(12 mentions)

It's quite expensive, just for 4 day, costed myself almost $400.00.

Mandatory playtime fees(2 mentions)

They now require mandatory play time fee daily and we never got an email about that.

Communication issues(5 mentions)

First time visitors for a weekend board and we just feel really disappointed with the lack of transparency and communication regarding pricing.

Grooming quality issues(3 mentions)

The groomer trimmed my dog's whiskers without permission. To top it off, his trim is very uneven.

Owner replies to 100% of reviewsAvg response: 1dprofessional tone145 repeat customers

IBPSA Member

Industry Association

Verified member of IBPSA
International pet services standards

Cross-referenced with IBPSA’s member directory.

Top Rated

4.7 stars from 348+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 348 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.3/ 5
Amenities9 of 14
Reviews348
Repeat customersNumber of reviews that mention returning or being a regular customer.145

Pricing

Boarding

$49.95/night

Daycare

$31.95/day

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