Fox Creek Animal Lodge
132 T K Allen Rd, Louisburg, NC 27549
Overview
Fox Creek Animal Lodge is a family-owned pet boarding, daycare, and grooming facility in Louisburg, NC where owners Henry and Krisanne live on-site 24/7. They offer dog boarding at $38/night, cat boarding at $24/night, dog daycare at $22/day, and professional grooming services. The facility is inspected by the NC Dept. of Agriculture and requires DHLLP, Bordetella, and Rabies vaccinations.
Amenities & Policies
Required vaccinations: DHLLP, Bordetella, Rabies, Canine Influenza (strongly advised, not required)
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Safety & Emergency
Extras
What Reviews Say
100 reviews analyzedFox Creek Animal Lodge enjoys overwhelmingly positive reviews with 85% five-star ratings. Customers praise the caring staff (particularly owners Krisanne and Henry), clean facilities, quality grooming, and fair pricing. A small number of negative reviews cite isolated incidents involving grooming errors, communication breakdowns, and perceived rudeness from new ownership. The owner responds to all reviews professionally, typically within one day. The facility excels at making pets feel at home and has a strong base of repeat customers who appreciate the personal touch and animal love.
People love
Staff shoutouts
Worth noting
Dog returned smelling of urine, not groomed properly, owner denied client existed
“We left our dog here and came home smelling of urine. He was not groomed as he was supposed to be and just looks a mess. BEWARE OF THIS PLACE! - Update. Now they are trying to claim i was never there.”
Groomer shaved double-coated dog against explicit instructions
“I explicitly said no buzzing or shaving. This is how he came home. I feel like most groomers should know that dogs with double coats should never be buzzed.”
Vaccination communication failure causing last-minute booking issues
“After getting the shots, they inform me ON THE DAY WE ARE LEAVING that the shots require a booster that needs to be done WEEKS after.”
Staff rudeness/attitude issues(3 mentions)
“New owners are very rude. No manners at all. Walked in several different times and never acknowledged by the man sitting at the desk(owner).”
Grooming quality concerns(2 mentions)
“He was not groomed as he was supposed to be and just looks a mess.”
Appointment/communication issues(2 mentions)
“the day before my appointment the new owner called and canceled my appointment ( which has been booked for a month )”
At a Glance
Pricing
Boarding
$38/night
Daycare
$22/day
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