Friendsville facilities
🐕

Friendsville Animal Center

706 Kiser Station Rd, Friendsville, TN 37737

5.0
317 Google reviews
Staff overnightOutdoor yardPool / water playSmall dog areaAccepts puppiesGroomingClimate controlledOnline booking

Overview

Friendsville Animal Center is a family-owned pet boarding and daycare facility in Friendsville, Tennessee spanning 10 acres with various accommodations including Villas for dogs and Cat Chateaus. The facility features a double bone-shaped pool, 20 play areas, separate large and small dog playgroups, climate control with air purification, and 24-hour surveillance, requiring a temperament evaluation and specific vaccinations including Bordetella every 6 months.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies4+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Dog-to-staff ratio: 10:1

Required vaccinations: Rabies, DA2PPV, Leptospira, Canine Influenza (H3N2), Bordetella, FVRCP, Feline Leukemia (FeLV)

Breed restrictions: Pit Bulls, Bull Mastiffs, English Mastiffs, Cane Corsos, Presa Canerios, Dogo Argentinos, American Staffordshire Terriers, Rottweilers, Akitas, Chow Chows, Bull Terriers, English Bulldogs, Boerboel, Shar-Peis, Great Danes

Policies & Details

Hours & Billing

Drop-off hours:8:30am-9:00am
Pick-up hours:4:00pm-4:30pm
Checkout time:12pm

Cancellation & Deposits

Cancellation notice:1 day notice
Cancellation penalty:Cancellations for daycare reservation do not incur a fee, but 24 hour notice is requested as a courtesy

Care & Play

Group play
Solo play
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 6 months for group activities
Temperament test fee:$50

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Shared
Fire safety system

Extras

Senior dog accommodations
Owner operated

What Reviews Say

309 reviews analyzed

Friendsville Animal Center is an exceptional luxury pet boarding and daycare facility with an almost perfect 5-star rating across 309 reviews. The facility is praised for its immaculate cleanliness, spacious 10-acre grounds with a bone-shaped pool, and highly attentive owners Shelly and Sergio Rios who live on-site. The standout feature is the daily report cards with video updates that give pet parents peace of mind. Dogs are described as genuinely excited to attend, with many owners noting their pets don't want to leave. While the pricing is higher than average, reviewers consistently say it's worth every penny. The rare negative reviews (3 total) focus on the $50 evaluation fee or vague complaints, and the owners respond professionally to each. This is clearly a premium, family-run facility that treats pets like their own.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Facility
5.0
Communication
5.0
Value
4.5
Drop-off / pickup
4.5

People love

Exceptional cleanliness and facility maintenance(180)Daily report cards and video updates(95)Dogs love attending/excited to return(120)Spacious grounds and amenities (10+ acres, pool, play areas)(85)Owners live on-site and are hands-on(45)

Staff shoutouts

Shelly(85 mentions)Sergio(95 mentions)Kim(8 mentions)Victoria(5 mentions)

Worth noting

$50 evaluation fee criticized as excessive or discriminatory

Wow, you are the perfect example of ignorant, snobbish, and straight up discrimination.

Vague negative reviews claiming rude/unprofessional service

Really poor and uncaring service and very rude to me and my daughter

Price higher than other facilities(5 mentions)

A few bucks more than most other day care/boarding facilities, but you will know why the minute you pass through the security gates

Owner replies to 100% of reviewsAvg response: 1dprofessional tone145 repeat customers

Top Rated

5.0 stars from 317+ reviews

This facility has earned a Top Rated badge for maintaining a 5.0-star rating across 317 reviews.

At a Glance

Google rating
5.0/ 5
Review score
4.9/ 5
Amenities8 of 14
Reviews317
Repeat customersNumber of reviews that mention returning or being a regular customer.145

Dog-to-staff ratio

10:1

Min puppy age

4 months

Pricing

Contact facility for pricing

Is this your business?

Submit a free claim. After approval, manage core listing details from your owner dashboard.

Claim this listing