Furry Friends Retreat

Physical injuries during grooming (cuts/nicks)

“I took my dog here this week for grooming and they cut him in multiple places! They told me to just go to CVS to get liquid glue.”

Negligence/Safety during boarding

“We left our frenchie puppy to come back with his rib cage exposed, smelling terrible with feces on him... we were informed he escaped and ate a wall.”

Verbal abuse toward animals

“I heard some scream coming from the grooming room... the lady was screaming to a small dog... she was swearing to the poor thing.”

Substandard/Choppy Haircuts(12 mentions)

“His fur looked like he got in a fight with a weed Wacker and lost! The cut was choppy at best.”

Shaving dogs against owner instructions(7 mentions)

“I have a Toy Poodle dog and it is told that we want the cut 'Teddy Bear' and they... left by the dog hairless.”

Long wait times/Poor scheduling(5 mentions)

“After keeping my dog for almost 8 hours, she still wasn’t ready... They had a bad habit of taking way too long.”