Fuzzy Butts Dog Daycare
1585 Conchester Hwy, Garnet Valley, PA 19060
Overview
Fuzzy Butts Dog Daycare is a family-owned 12,000 square foot climate-controlled facility in Garnet Valley, PA offering dog daycare, boarding, and grooming services. They provide cage-free boarding in private suites with 4 daily exercise sessions, and daycare with group play divided by size and temperament. Pricing ranges from $70-$100/night for boarding and $26-$37/day for daycare.
Amenities & Policies
Required vaccinations: Rabies, Bordetella, DHPP, DHLPP
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Extras
What Reviews Say
174 reviews analyzedFuzzy Butts Dog Daycare enjoys overwhelmingly positive reviews (87% 5-star) with exceptional marks for staff friendliness, dog happiness, and cleanliness. The facility is praised for accommodating anxious/rescue dogs, providing excellent communication with photo updates, and offering crate-free boarding. However, several concerning red flags emerge: a dog fractured a toe without notification, a rescue dog returned with unexplained bruises, and a dog contracted severe kennel cough. Additionally, multiple reviewers criticize the lack of transparency (no tours/livestreams), inconsistent handling of high-energy dogs leading to dismissals, and occasional rude customer service. The owner responds professionally to all reviews, including negative ones, providing detailed explanations. While most customers are loyal repeat visitors who love the caring staff, the safety and transparency concerns represent meaningful areas of improvement.
People love
Staff shoutouts
Worth noting
Dog injury during stay - fractured toe with no notification
“My dog recently stayed there for several days. Someone stepped on him and he now has a fractured toe. I understand accidents happen, but no one bothered to call and notify my family at all.”
Bruises/injuries on rescue dog with no explanation
“He always comes back with bruises, dry skin and overall having a very dull spirit than usual... Brownie is having a bloody bruise on his cheeks, and nose and even some on his elbows.”
Kennel cough contracted at facility
“The first time my dogs stayed here they came back with SEVERE kennel cough that clearly started well before I picked them up.”
Lack of transparency - no tours, no livestream
“they do not allow tours of the facility, nor do they offer any livestreams or other ways to check on your dog during the day.”
Dog coming home smelling of urine
“our dog came home more than once smelling strongly of urine, which made us question the cleanliness and supervision of the facility.”
No transparency/visitation options(3 mentions)
“they do not allow tours of the facility, nor do they offer any livestreams or other ways to check on your dog during the day”
Dog expelled/dismissed without clear process(3 mentions)
“they made it clear they didn't have the staff or experience to handle active dogs... we were essentially told we were no longer welcome, without any clear incident or issue that justified it”
Expensive pricing / value concerns(4 mentions)
“Very expensive for a fair job... $95 dollars for a wash and a trim for a 10 pound dog is absurd.”
Poor customer service / rude staff(4 mentions)
“very bad customer service. Talk like uneducated.”
Lack of communication during stay(2 mentions)
“They never gave any type of an update at all during their stay.”
Sneaky/unexpected charges(2 mentions)
“Downside is getting charged a full day for not being there at 12 noon even thought they are open for pickup till 4pm.”
At a Glance
Pricing
Boarding
$70–$100/night
Daycare
$26–$37/day
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