Lititz facilities
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Gochenauer Pet Resort

995 Fruitville Pike, Lititz, PA 17543

4.5
238 Google reviews
Cage-freeOutdoor yardAccepts puppiesMedication adminGroomingClimate controlledOvernight potty breaksOnline booking

Overview

Gochenauer Pet Resort is a multi-generational family-owned facility operating since 1971 in Lititz, PA, offering dog boarding, cat boarding, dog daycare, and grooming services. The facility features climate-controlled accommodations with private outdoor access, 6 outdoor play yards with natural grass, and personalized activity packages including the Playful Puppy and Golden Years options for puppies and senior pets.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Distemper, Bordetella, Parvo, FVRCP

Policies & Details

Hours & Billing

Drop-off hours:7am-6pm
Checkout time:11am
Billing method:Per night

Cancellation & Deposits

Cancellation notice:7 days notice
Cancellation penalty:Online reservation requests must be submitted at least one week in advance

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:Owner provides food

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Senior dog accommodations
Owner operated

What Reviews Say

237 reviews analyzed

Gochenauer Pet Resort is a long-standing facility with a highly loyal customer base, some spanning over 30 years, who praise the grooming services and the staff's genuine affection for animals. However, the facility has faced significant criticism regarding a recurring kennel cough issue and a pricing structure that many find expensive due to numerous add-on fees for basic activities. While many pets arrive with visible excitement, a subset of owners report concerns regarding strong facility odors and a lack of transparency regarding the boarding areas.

Dog happiness
4.5
Staff
4.2
Communication
4.0
Drop-off / pickup
3.9
Cleanliness
3.8
Safety
3.7
Facility
3.5
Value
3.2

People love

Long-term Trust(12)Grooming Quality(18)Pet Excitement(14)

Staff shoutouts

Sam(3 mentions)Gail(3 mentions)Peri

Worth noting

Significant Kennel Cough Outbreak

My dog, and my brother in laws dog came home with kennel cough... if they knew it was rampant in their facility, they should not have accepted new boarders.

Unreported injuries (bleeding)

I noticed his nose was bleeding and he had blood on his tongue. I asked the staff about it and they said that they hadn't noticed.

Pricing and Add-on Fees(15 mentions)

They charge for everything... $10 for a 10-minute 'business walk' or a 10-minute play session is way too much.

Strong Odors (Urine/Feces)(7 mentions)

The smell alone made your eyes burn. I understand there will be dog odor but that was inexcusable.

Restricted Access/Tours(4 mentions)

They wouldn’t let me tour the facility, and when I picked up, they took a very long time to retrieve her.

Owner replies to 92% of reviewsAvg response: 2dprofessional tone28 repeat customers

Top Rated

4.5 stars from 238+ reviews

This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 238 reviews.

At a Glance

Google rating
4.5/ 5
Review score
3.8/ 5
Amenities8 of 14
Reviews238
Repeat customersNumber of reviews that mention returning or being a regular customer.28

Pricing

Boarding

$52.95–$58.95/night

Daycare

$36–$46/day

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