Bowling Green facilities
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Gold Star Pet Resort Inc

18280 Hull Prairie Rd, Bowling Green, OH 43402

4.8
139 Google reviews
Outdoor yardPool / water playAccepts puppiesMedication adminGroomingTrainingClimate controlledOnline booking

Overview

Gold Star Pet Resort is a full-service luxury facility offering boarding, daycare, grooming, and training services in Bowling Green, OH. They feature specialized enclosures with 4 outdoor breaks daily, supervised play, medication administration, and safety measures including vaccination requirements and ventilation systems. Testimonials praise staff care and facility cleanliness.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: DHLPP, Rabies, Bordatella, FVRCP, FELV

Policies & Details

Hours & Billing

Drop-off hours:8am
Pick-up hours:6pm
Billing method:Per night

Care & Play

Group play
Solo play
Daily updates
Comfort items allowed
Feeding policy:Owner provides food

Extras

Multi-dog discount — Shared between two dogs from the same household for daycare packages
Senior dog accommodations

What Reviews Say

139 reviews analyzed

Gold Star Pet Resort is highly regarded for its exceptional grooming services and unique amenities like a private swimming pond. Customers frequently praise the facility's cleanliness and the staff's ability to handle anxious or large breeds with care. While there are a few isolated reports of staff rudeness and one serious allegation regarding animal handling, the overwhelming majority of long-term clients trust the owners implicitly, even during medical emergencies.

Cleanliness
5.0
Dog happiness
4.9
Facility
4.8
Communication
4.8
Safety
4.7
Value
4.7
Staff
4.5
Drop-off / pickup
4.5

People love

Grooming Excellence(28)Private Pond/Swimming(8)Care for Anxious/Special Needs Dogs(12)Emergency/Medical Care(4)

Staff shoutouts

Anna(5 mentions)Ashley(2 mentions)Natasha(2 mentions)Ellie(2 mentions)Lilly(3 mentions)Shawn(2 mentions)

Worth noting

Alleged verbal abuse toward animals and unprofessional handling

“I hear a man screaming “SHUT UP” to a dog as he’s muttering curse words to the others... front desk clerk... walks towards me about ten feet with the puppy (not cuddled safely) but with outstretched hands.”

Flea infestation and rude owner interaction

“Our dog also came home with fleas. She has never in her life had fleas... overheard [the owner] say jesus christ, read the sign.”

Staff Rudeness(3 mentions)

“The main woman at the front desk is routinely rude to customers.”

Owner replies to 45% of reviewswarm tone18 repeat customers

Top Rated

4.8 stars from 139+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 139 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.7/ 5
Amenities8 of 14
Reviews139
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Boarding

$27.5–$43.5/night

Daycare

$18.5–$33.75/day

Contact

Visit Website+1 419-354-7770Get directions to 18280 Hull Prairie Rd, Bowling Green, OH 43402

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