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Golden Paw Pet Services

Name: Golden Paw Pet Services
Address: 193A Boston Post Rd W, Marlborough, MA 01752, Marlborough, MA, 1752.0, US
Telephone: +1 978-760-6926

193A Boston Post Rd W, Marlborough, MA 01752

4.9

46 Google reviews

Staff overnightGroomingTrainingOnline booking

Overview

Golden Paw Pet Services is a family-owned pet care facility in Marlborough, MA with over 10 years of experience. They offer dog boarding where dogs stay at the owner's house during overnight trips and enjoy daycare at their facility during the day, plus grooming, training, dog walking, pet taxi, and pet sitting services. Staff are Pet CPR Certified through Animal Behavior College and include ABC Certified dog trainers.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Care & Play

Solo play

Extras

Owner operated

What Reviews Say

46 reviews analyzed

Golden Paw Pet Services receives overwhelmingly positive feedback with 45 out of 46 reviews being 5-star. The facility excels in staff friendliness, dog happiness, communication, and safety - with dogs consistently described as excited to attend and coming home happy and tired. Customers praise the caring nature of staff (particularly Fernanda and Pam), excellent grooming services, and great communication including photo updates. The single 1-star review involves a grooming consent issue which the owner addressed professionally. Long-term customer loyalty is evident, with many clients using services for years and referring friends.

Dog happiness

5.0

Staff

5.0

Cleanliness

5.0

Safety

5.0

Facility

5.0

Communication

5.0

Drop-off / pickup

5.0

People love

Dog happiness/excitement to attend(15)Staff kindness and genuine care(12)Excellent grooming services(8)Great communication and updates(6)Good with anxious/nervous dogs(5)Pet taxi/transportation service(4)

Staff shoutouts

Fernanda(9 mentions)Pam(4 mentions)Pamela(2 mentions)

Worth noting

Grooming dissatisfaction - customer felt experience was terrible (2 times)

“Had 2 terrible experiences with grooming here. Will not be back.”

Owner replies to 100% of reviewsprofessional tone22 repeat customers

At a Glance

Google rating

4.9/ 5

Review scoreInsufficient topic coverage

Amenities4 of 14

Repeat customersNumber of reviews that mention returning or being a regular customer.22

Pricing

Contact facility for pricing

Contact

Visit Website +1 978-760-6926 193A Boston Post Rd W, Marlborough, MA 01752

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