Derby facilities
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Golden Paws Pet Care Services, LLC

1759 Sturgeon Point Rd, Derby, NY 14047

4.9
145 Google reviews
Staff overnightOutdoor yardPool / water playSmall dog areaAccepts puppiesMedication adminGroomingTrainingClimate controlledOvernight potty breaksOnline booking

Overview

Golden Paws Pet Care Services is an award-winning dog daycare and boarding facility in Derby, NY, offering structured daycare with built-in obedience training. The facility features 3,000 sq ft of outdoor turf and 4,200 sq ft of indoor space with radiant heat flooring, plus luxury boarding suites. They emphasize safety with temperament testing, small group play by size and energy level, and 24-hour staffing.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardturf
Pool / water play
Small dog area
Accepts puppies3+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Distemper, Parvo, Rabies, Bordetella

Policies & Details

Hours & Billing

Drop-off hours:7am-9am
Pick-up hours:4pm-6pm
Checkout time:12pm
Late pick-up fee:$25
Billing method:Per night

Care & Play

Group play
Solo play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 6 months

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount — $35/day for additional dog sharing lodging
Senior dog accommodations
Owner operated

What Reviews Say

144 reviews analyzed

Golden Paws Pet Care Services receives overwhelmingly positive reviews (138 of 144 are 5-star) with consistent praise for exceptional cleanliness, caring staff, and excellent communication through daily photos and updates. Dogs are described as excited to attend and returning home happy and tired. Long-term loyalty is common, with many customers using the facility for 5+ years. The three 1-star reviews appear to be from a competitor or addressable service issues, and the owner responds professionally and thoroughly to each. This is a highly trusted, community-recommended facility.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Safety
5.0
Facility
5.0
Communication
5.0
Value
4.5
Drop-off / pickup
4.5

People love

Exceptional cleanliness(45)Dogs love attending/excited to go(38)Excellent communication with photo/video updates(32)Caring owners (Bill and Vicki)(40)Safe and well-organized facility(25)Great for socialization(18)

Staff shoutouts

Vicki(52 mentions)Bill(28 mentions)Victoria(25 mentions)Brooke

Worth noting

Pickup time restrictions

“They have a hard 6 o'clock pick up to which is crazy to me since I don't get out till 5:30”

Owner replies to 98% of reviewsAvg response: 1dwarm tone38 repeat customers

Top Rated

4.9 stars from 145+ reviews

This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 145 reviews.

At a Glance

Google rating
4.9/ 5
Review score
4.9/ 5
Amenities11 of 14
Reviews145
Repeat customersNumber of reviews that mention returning or being a regular customer.38

Min puppy age

3 months

Pricing

Boarding

$82.5–$125/night

Daycare

$47–$67/day

Contact

Visit Website+1 716-400-8431Get directions to 1759 Sturgeon Point Rd, Derby, NY 14047

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