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Golden Wood, Fairplay

Name: Golden Wood, Fairplay
Address: 18126 Lappans Rd, Fairplay, MD 21733, Fairplay, MD, 21733.0, US
Telephone: +1 301-582-3741
Rating: 4.8

18126 Lappans Rd, Fairplay, MD 21733

4.8

85 Google reviews

Small dog area

Overview

Golden Wood is a pet boarding and daycare facility in Fairplay, MD offering dog boarding (in XL, Standard, and Small sizes), cat boarding (Condo and Double Condo options), and small animal boarding. They provide personalized tours for first-time clients and have specific drop-off/pick-up hours Monday through Sunday, with a 3-day minimum required for weekend stays during peak season (summer and holiday periods).

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Hours & Billing

Drop-off hours:7am-10am

Pick-up hours:4pm-6pm

Care & Play

Comfort items allowed

What Reviews Say

79 reviews analyzed

Golden Wood enjoys overwhelmingly positive reviews with a 4.8+ average rating. Customers consistently praise the caring staff, excellent communication (daily photos and report cards), clean facility with ample outdoor space, and their ability to handle anxious or senior dogs. The main concerns are occasional pricing complaints (higher than previous ownership) and one serious allegation of neglect that the owner disputed. Nearly all reviewers mention returning, with many being loyal customers for years. Owner responds to every review within 1-2 days with personalized, warm messages.

Staff

4.9

Cleanliness

4.9

Dog happiness

4.8

Facility

4.8

Communication

4.8

Safety

4.7

Drop-off / pickup

4.7

Value

3.8

People love

Staff genuinely loves animals and provides excellent care(25)Daily photo updates and report cards(20)Clean, professional facility with ample space(18)Great with anxious/senior dogs and special needs(8)Helpful with medication and dietary issues(6)

Staff shoutouts

Kierra(4 mentions)Alexis(3 mentions)Kelsey(2 mentions)Marcie

Worth noting

Dog allegedly left in cold kennel, ignored, and came home depressed

“She was very obviously left cold into the large metal kennel and just sat there all day, ignored by both human and dog friend attention.”

Dog with separation anxiety was banned after trying to escape during storm

“he was boarded with much stormy weather and tried to escape, knocking down and chewing on the metal kennel gate... they advised he could no longer board there.”

Pricing higher than previous ownership (Widow's Mite)(2 mentions)

“the price we paid was CRAZY compared to when it was Widows Mite.”

Photo updates require paid package add-on

“I'm a bit sadden by the no updates unless you add a package part but other than that it was great!”

Owner replies to 100% of reviewsAvg response: 1dwarm tone28 repeat customers

Top Rated

4.8 stars from 85+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 85 reviews.

At a Glance

Google rating

4.8/ 5

Review score

4.7/ 5

Amenities1 of 14

Reviews85

Repeat customersNumber of reviews that mention returning or being a regular customer.28

Pricing

Contact facility for pricing

Contact

Visit Website +1 301-582-3741 18126 Lappans Rd, Fairplay, MD 21733

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