Good Dog of Port Moody

Physical injury during grooming

“my friend whose dog suffered a severe ear cut during grooming... the edge of his ear flicked into one of the groomer's tools resulting in a cut that required veterinary attention.”

Medical emergency during care

“received a call from Isabella stating that Kolby's eye had become swollen and was protruding a little.”

Grooming instructions not followed(3 mentions)

“it is entirely possible that your dog will be returned to you shaved down to a doodle coat despite your request to the contrary.”

Billing/System errors

“They have charged me incorrectly multiple times and keep blaming a terrible billing system for the numerous errors.”