Delta facilities
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Good Hound

5028 48 Ave, Delta, BC V4K 3N6

4.6
75 Google reviews
Outdoor yardAccepts puppiesReactive breeds OKMedication adminGroomingTrainingClimate controlledOnline booking

Overview

Good Hound is a family-owned dog training and daycare facility in Delta, BC with two locations (Village and Country) offering daycare, boarding, grooming, and training services. They use positive reinforcement training methods and are certified as a Fear Free facility with certified trainers on site. They offer both group and solo play options, specialized reactive dog boarding, and daily photo/video updates via Instagram.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Dog-to-staff ratio: 7-10:1

Required vaccinations: Rabies, Bordetella, DHPP

Policies & Details

Hours & Billing

Drop-off hours:7:30am-4pm
Checkout time:11am
Late pick-up fee:$45-$60 or $5 per 10 minutes
Billing method:Per night

Cancellation & Deposits

Cancellation notice:7 days notice
Cancellation penalty:3 days boarding charge
Holiday surcharge — $10/day

Care & Play

Group play
Solo play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Requirements

Spay/neuter policy:Required at 8 months

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount — 10% off shared suites for dogs that can eat in the same kennel
Owner operated

What Reviews Say

75 reviews analyzed

Good Hound is highly regarded for its professional training programs and positive reinforcement philosophy, with numerous clients praising specific trainers like Andrew and Char. While dogs appear exceptionally happy and well-cared for in daycare, there is significant friction regarding administrative policies, specifically around 'no-show' charges for package holders. The owners are very active in responding to reviews, though their tone tends to be confrontational when addressing negative feedback or perceived non-clients.

Dog happiness
5.0
Cleanliness
5.0
Staff
4.8
Drop-off / pickup
4.8
Facility
4.7
Safety
4.5
Value
4.5
Communication
4.2

People love

Training Excellence(22)Positive Reinforcement(8)Social Media Updates(4)

Staff shoutouts

Andrew(11 mentions)Char(7 mentions)Rachel(5 mentions)Mallory(5 mentions)Jade

Worth noting

Billing/Package Policies(2 mentions)

“There is no verbal notice, contract, or written notice of the fact that, when you have regular days, you will be charged regardless of attendance.”

Registration/Communication Issues

“Multiple emails that were 'missed' we registered online in April for June waited and the day of after many attempts to contact found out we were not registered.”

Owner replies to 100% of reviewsdefensive tone14 repeat customers

Top Rated

4.6 stars from 75+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 75 reviews.

At a Glance

Google rating
4.6/ 5
Review score
4.7/ 5
Amenities8 of 14
Reviews75
Repeat customersNumber of reviews that mention returning or being a regular customer.14

Dog-to-staff ratio

7-10:1

Pricing

Boarding

$60–$150/night

Daycare

$35–$40/day

Contact

Visit Website+1 778-434-2101Get directions to 5028 48 Ave, Delta, BC V4K 3N6

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