Ossining facilities
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Gracelane Kennels

46 Grace Ln, Ossining, NY 10562

4.9
700 Google reviews
Live webcamStaff overnightOutdoor yardMedication adminGroomingClimate controlledOvernight potty breaksOnline booking

Overview

Gracelane Kennels, established in 1911, is the oldest continuously operating boarding kennel in the United States. Located on 10 wooded acres in Ossining, NY, this family-owned facility offers climate-controlled private indoor/outdoor runs, webcam access, on-site caretakers, and 24-hour staff presence. Services include dog and cat boarding, grooming, and medication administration for $4/night.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP

Policies & Details

Hours & Billing

Billing method:Per night

Care & Play

Solo play
Daily updatesFree
Feeding policy:Owner provides food
Raw diet accommodated

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount10% off for multiple dogs in shared room
Senior dog accommodations
Owner operated

What Reviews Say

700 reviews analyzed

Gracelane Kennels is an overwhelmingly beloved facility with a 4.9+ star average across nearly 700 reviews. Customers praise the immaculate cleanliness, exceptionally caring staff (especially Chris, Jeff, and Bob), and the facility's ability to handle difficult dogs including reactive and aggressive breeds. The business excels at proactive veterinary care, often catching health issues early and communicating transparently. A few concerning reviews mention dogs returning sick or injured, and some criticize extra charges for enrichment activities. The facility has a decades-long loyal customer base, with many clients using their services for 20+ years. Minor complaints about communication during stays and occasional billing issues exist, but the vast majority of experiences are extremely positive, with dogs often excited to return and owners praising peace of mind.

Dog happiness
5.0
Staff
5.0
Cleanliness
5.0
Facility
4.9
Drop-off / pickup
4.9
Safety
4.8
Communication
4.8
Value
4.2

People love

Proactive veterinary care when dog is sick(15)Staff going above and beyond for customers(20)Clean, immaculate facility(45)Accommodating difficult/reactive dogs(12)Long-term loyal customers (20+ years)(25)

Staff shoutouts

Chris(120 mentions)Jeff(65 mentions)Bob(25 mentions)Ally(12 mentions)Stacey(8 mentions)Marina(3 mentions)

Worth noting

Dog developed respiratory infection/kennel cough after stay

my dog developed a minor respiratory infection... She had a full examination the day before her boarding to get her vaccines up-to-date and was completely healthy.

Dog injured while in facility care

our Purebred European Dog was hurt under their care... our dog was hurt on their premises.

Dog returned sick, dehydrated, or with weight loss

Our dog came back with loose stools and was dehydrated.

Dog died shortly after boarding

our dog had been not doing well and the following week he head passed away from internal bleeding a day after picking him up from the kennel.

Communication gaps during stays(5 mentions)

Bad experience. Terrible communication while we were away.

Extra charges for walks/enrichment(3 mentions)

the dogs are not allowed any sort of toy or enrichment in their cages and you have to pay extra for walks.

Dogs not bathed as promised(3 mentions)

We were told that our dogs were bathed. They were filthy and smelled of urine.

Age discrimination in accepting pets(2 mentions)

he couldn't Board there due to his AGE! He is 17!

Owner replies to 8% of reviewsprofessional tone180 repeat customers

At a Glance

Google rating
4.9/ 5
Review score
4.8/ 5
Amenities8 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.180

Pricing

Boarding

$57–$147/night

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