Green Acres Pet Resort

Injury/Medical Incident (Eye injury/Strangulation allegation)

“The vet after consultations with other vets determined that she had been strangled. The vet suggested that something had been around her neck for a prolonged period.”

Safety/Supervision (Dog altercation/Bite)

“my dog was involved in an altercation with another dog... I did not get a full report and was not even notified until 2 days after she was picked up.”

Health (Giardia/Illness after stay)

“A lot of money to deal with an absolute mess of a sick dog after a 3 day stay... vet bills to medicate Giardia and diarrhea.”

Pricing and Hidden Fees(12 mentions)

“I received a bit of a sticker shock when I picked my dog up... prices are not listed on the website.”

Restrictive Personal Items Policy(6 mentions)

“Was very disappointed that they removed everything. Her collar her harness her leash. No personal items ie: toys.....blankets..... bed 'for safety'.”

Leftover Food Not Returned(4 mentions)

“I don't know how much or little they ate because any food left over they keep, you don't even get your labeled bags of food back.”