Green Leaf Pet Resort Ocean

Alleged severe supervision or safety failure

“Nearly killed my dog because they don't actually watch or pay attention.”

Alleged illness after grooming and delayed callback

“The facility is nice, but we believe our dog developed kennel cough while being groomed.”

Unexplained injury after boarding

“My dog came out with a scab on the bottom of his upper lip right side that was not there when I dropped him off.”

Alleged sanitation or care failure and dog distress

“When picking up the dogs they both smelled like urine and looked as if they had been in distress.”

Major grooming dissatisfaction

“his body cut was very short but his face was left long.”

Repeated pickup or drop-off delays

“there are long waits.”

Repeated communication and update failures

“We were also suppose to receive daily updates on how the dogs were doing but we did not.”

Missing updates, photos, or report cards(5 mentions)

“We were also suppose to receive daily updates on how the dogs were doing but we did not.”

Drop-off and pickup delays(4 mentions)

“there are long waits.”

Pricing or value concerns(3 mentions)

“With those prices a text of pictures should be included.”

Less-personal or insufficiently informed service(2 mentions)

“The place is very clean. Wished it was a little more personable.”

Unexplained injuries or post-stay distress(2 mentions)

“I have no idea if a dog bit him, or if this was caused by something else.”