Greenlin Pet Resorts

Reported repeated boarding injuries and failure to identify or communicate them

“Our dog suffered another injury. This time an injury to her left lip and many split nails.”

Reported illness after boarding

“our dog is now sick with kennel cough on top of the injuries while boarding.”

Reported dog escape resulting in death

“The allowed the escape of a customers dog. It was hit by a car and killed.”

Reported failure to provide requested incident documentation

“I requested a written incident report, which was ignored.”

Permanent service refusal after a reported behavioral incident

“I was told I could not bring him back ever again, to any location.”

Injuries or health issues not identified or communicated(2 mentions)

“Neither the "report" card nor the staff ever mentioned or noticed an injury in our dog on both occasions.”

Insufficiently detailed report cards or updates(2 mentions)

“Nothing specific for any dog”

Concerns about handling of incidents or decisions(2 mentions)

“I don't feel this situation was dealt with well or handled well.”

Pricing and limited outdoor time

“These recent items are making us think twice and look for another boarding/daycare.”

Important feeding policy not communicated

“The place is nice but they didn’t communicate that they don’t provide food for puppies.”