Greystone Kennel
107 New St, Rehoboth, MA 02769
Overview
Greystone Kennel is a family-owned pet boarding facility in Rehoboth, MA operating since 1990. They offer dog and cat boarding with over six acres of double-fenced outdoor space, climate-controlled indoor kennels, and additional services including grooming. The owner lives on-site, providing round-the-clock supervision.
Amenities & Policies
Policies & Details
Care & Play
Safety & Emergency
Extras
What Reviews Say
16 reviews analyzedGreystone Kennel enjoys overwhelmingly positive reviews (75% five-star) with customers praising Robin's caring, trustworthy service and the safe, comfortable environment provided for dogs. However, two critical negative reviews reveal significant issues: poor phone communication (calls never returned) and perceived deception about 24/7 availability and facility conditions. The facility appears best suited for dog owners who prioritize a personal, home-like boarding experience over professional staffing and around-the-clock accessibility.
People love
Staff shoutouts
Worth noting
Misleading business hours/deceptive practices
“My family and I felt that the owner of this kennel was very deceiving.”
Wire crates in hidden back room
“she placed our dogs into wire crates in a back room (which she seemingly tried to hide from us)”
No staff on-site outside business hours
“There is no 'staff' on site so to speak. The reason they state this on the website is because the owner (Robin) lives on the property.”
Poor phone communication/never returns calls
“They have never returned a single one of my calls, even after using a name as a referral. Never again.”
Deceptive business practices/hours
“The hours are NOT 24/7... My family and I felt that the owner of this kennel was very deceiving.”
At a Glance
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