Norco facilities
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H.O.P. E. Dog Training

1180 Sixth St, Norco, CA 92860

4.8
93 Google reviews
Staff overnightOutdoor yardAccepts puppiesReactive breeds OKTrainingClimate controlledOvernight potty breaks

Overview

HOPE Dog Training is a dog boarding and daycare facility in Norco, CA offering luxury indoor climate-controlled suites, multiple training programs (day training, overnight training, socialization), and daycare services. They accept all breeds and ages, provide daily photo/video updates, and have both grass and turf outdoor play areas.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardreal grass/turf
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Bordetella, Rabies, DH2PP

Policies & Details

Hours & Billing

Drop-off hours:2pm-5pm
Pick-up hours:8am-11am
Late pick-up fee:$30
Billing method:Per night

Care & Play

Solo play
Daily updatesFree
Comfort items allowed
Feeding policy:Owner provides food

Extras

Multi-dog discount$45 for each additional dog in the same room
Senior dog accommodations

What Reviews Say

87 reviews analyzed

H.O.P.E. Dog Training receives overwhelmingly positive reviews (82% are 5-star), with clients praising the knowledgeable, caring staff and excellent training results that transform dog behavior. However, there are significant red flags including two concerning reviews about dogs returning sick or contracting parasites, and several complaints about training not resolving severe behavioral issues, particularly with aggressive/reactive dogs. The owner is highly responsive, replying to every review with a warm, personalized tone within 1-2 days. While most clients are satisfied and many are repeat customers, prospective clients should be cautious about board-and-train programs for severe behavioral issues.

Staff
4.9
Dog happiness
4.7
Facility
4.5
Cleanliness
4.0
Communication
3.5
Value
3.5
Drop-off / pickup
3.0
Safety
2.5

People love

Excellent training results and behavioral transformation(25)Friendly, knowledgeable, caring staff(30)Good communication with photo/video updates(15)Owner education and follow-up support(10)Clean facility(2)

Staff shoutouts

Darcy(12 mentions)Emily(10 mentions)Alvin(3 mentions)Daniel(2 mentions)JamieHaileyCourtneySean

Worth noting

Dog contracted parasites at facility

my puppy contracted 2 parasites while being there. Not only did I spend $2k on training, I have to spend more on vet bills and medication for her in hopes she doesn't die.

Dog returned sick after board and train

I got my dog back after he was in the program for two weeks he came back sick.

Dog left in crate excessively with inadequate bathroom breaks/water

The staff mentioned that he was kept in his crate for a bit and that he was circling around in the crate, which is typically a sign that a dog needs to use the restroom.

Training results did not transfer home / behavioral issues not resolved(3 mentions)

While the dog did well with the trainer nothing changed at home.

Lack of communication/updates about dog's day(2 mentions)

There was no detailed explanation about how his day went, how many walks he received, or how he interacted with other dogs.

Inadequate follow-up training promised but not delivered

She told me she would provide more ongoing training with me and call me back. Tick tok tick tok. She kept the money... and never called me for more training to help me.

Not recommended for aggressive/reactive dogs(2 mentions)

I would not recommend this place for any aggressive dogs or aggressive dog breeds.

Owner replies to 100% of reviewsAvg response: 1dwarm tone18 repeat customers

Top Rated

4.8 stars from 93+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 93 reviews.

At a Glance

Google rating
4.8/ 5
Review score
3.8/ 5
Amenities7 of 14
Reviews93
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Boarding

$60/night

Daycare

$35/day

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