Hagen's Hilltop Kennels
779 Touareuna Rd, Amsterdam, NY 12010
Overview
Hagen's Hilltop Kennels is a dog boarding facility in Amsterdam, NY offering climate-controlled suites, enriching playtime activities, and optional grooming packages. The facility emphasizes a premium, personalized approach designed to minimize separation anxiety and maximize tail wags, with dedicated dog-loving staff providing individualized attention.
Amenities & Policies
Policies & Details
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What Reviews Say
32 reviews analyzedHagen's Hilltop Kennels is an overwhelmingly beloved family-run facility with an exceptional 28/31 positive reviews. Long-term customers praise owners Norm and Jan as true dog lovers who provide individualized care, administer medication when needed, and maintain a clean, warm facility with indoor/outdoor runs. The single 1-star review cites concrete runs and heating issues in winter—concerning but isolated given the overwhelmingly positive feedback. Multiple reviewers mention boarding with this facility for years and highly recommend it, with several noting they trust Norm and Jan completely with their dogs.
People love
Staff shoutouts
Worth noting
Concrete runs/pins with no comfortable resting area
“Pins are concrete with no where to lay down”
Heating concerns in winter
“the heating the pins is 0 could tell very little difference between outside and inside and it was snowing”
Difficulty reaching by phone
“could get them to answer the phone even when you have an appointment”
Top Rated
4.8 stars from 32+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 32 reviews.
At a Glance
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