Stockton facilities
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Hammer Lane Veterinary Hospital

3158 E Hammer Ln, Stockton, CA 95212

4.4
152 Google reviews
Staff overnightMedication adminGroomingClimate controlledOvernight potty breaks

Overview

Hammer Lane Veterinary Hospital is a full-service veterinary hospital in Stockton, CA that also offers pet boarding and daycare services. As an AAHA-accredited facility open 7 days a week with 24/7 monitoring, they provide boarding in spacious facilities with regular playtime and exercise, along with add-on services like grooming and daycare. The facility can accommodate pets with medication needs and offers group play options.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP

Policies & Details

Care & Play

Group play
Solo play
Daily updates
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Separate play for intact

Safety & Emergency

Emergency vet protocol:On site
Emergency vet cost:Owner

What Reviews Say

152 reviews analyzed

Hammer Lane Veterinary Hospital is highly praised for its modern, clean facility and its ability to accommodate last-minute emergencies and weekend walk-ins. Many clients credit Dr. Gurm and Dr. Brar with saving their pets' lives through successful surgeries. However, there is a significant divide in customer experience, with a vocal minority reporting predatory pricing, administrative disorganization regarding patient records, and a defensive management style that frequently labels negative feedback as 'fake' in public responses.

Cleanliness
4.8
Facility
4.7
Dog happiness
4.5
Drop-off / pickup
4.5
Staff
4.2
Safety
4.0
Communication
3.8
Value
3.2

People love

Emergency Availability(15)Life-Saving Surgery(10)Cleanliness(8)

Staff shoutouts

Gurm(18 mentions)Brar(16 mentions)Paul(12 mentions)Janica(3 mentions)Liv(4 mentions)

Worth noting

Prescription Errors

β€œAfter his visit I read the prescription that was given and the medication dose is wrong... fast forward a whole month later chewy calls the vet to fill the rx and it’s the wrong dose again.”

Medical Negligence/Misdiagnosis Allegations

β€œThe Indian doctor came in telling me it’s probably because his teeth weren’t brushed. I pointed out the obvious broken bone above the ankle.”

Aggressive Owner Responses/Gaslighting

β€œthey called me back 2x gaslighted me by claiming I had the 'wrong office.' This is 100% the office across from the Hammer Lane Walmart.”

High Pricing/Upselling(12 mentions)

β€œThey wanted a charge of the $1000 to do a bunch of tests total rip-off”

Administrative Errors (Names/Records)(4 mentions)

β€œThe staff couldn't find my cats file. Eventually it was found under an entirely different name.”

Lack of Compassion in Emergencies(6 mentions)

β€œThe doctor and tech had zero empathy. I was a simple transaction when they could have been honest with me and told me my dog was agonizing already.”

Owner replies to 95% of reviewsAvg response: 2ddefensive tone14 repeat customers

At a Glance

Google rating
4.4/ 5
Review score
4.2/ 5
Amenities5 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.14

Pricing

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