Hampshire Pet Resort & Spa

Reported difficulty accessing the facility for a scheduled boarding drop-off

“all the lights were off, doors were locked and place looked closed.”

Reported hygiene concern at pickup

“Another day I picked her up and she was covered in dry poop and the front staff didn't say anything about it”

Reported refund discrepancy after daycare removal

“when I reach out to him inquiring a refund he tells me I get $7.”

Owner response describes safety-related behavior concerns and removal from daycare

“Nala was not able to safely stay in any of our daycare groups”

Boarding drop-off access and availability

“all the lights were off, doors were locked and place looked closed.”

Cleanliness or hygiene issue at pickup

“Another day I picked her up and she was covered in dry poop and the front staff didn't say anything about it”

Refund or package-credit dispute

“when I reach out to him inquiring a refund he tells me I get $7.”

Perceived handling of high-energy or behaviorally challenging dogs

“They will use any excuse in the book to kick your dog out”