Hannah's House Kennels-Dogs
2309 Red Lion Rd, Bear, DE 19701
Overview
Hannah's House Kennel for Dogs is a family-owned and operated dog care facility in Bear, Delaware offering boarding at $50/day, doggie daycare, and professional grooming services. The climate-controlled facility features separate areas for large and small dogs, four outdoor play areas, and requires all dogs to be current on Rabies, DHLPP, and Bordetella vaccinations plus pass a temperament test.
Amenities & Policies
Required vaccinations: Rabies, DHLPP, Bordetella
Policies & Details
Hours & Billing
Care & Play
Requirements
Extras
What Reviews Say
130 reviews analyzedHannah's House Kennels receives overwhelmingly positive reviews for staff friendliness and dog happiness, with many long-term customers praising the caring environment. However, significant red flags include multiple reports of unsanitary conditions, dog injuries from fights, grooming accidents, and one incident where the wrong dog was given to a customer. The facility appears dated but functional, with mixed feedback on cleanliness. While most customers have excellent experiences, the serious safety and sanitation issues mentioned in negative reviews warrant attention from prospective customers.
People love
Staff shoutouts
Worth noting
Wrong dog given to customer
“They gave me the wrong dog whom looked identical to mine. I literally took someone else's dog home”
Staff physically hitting dogs
“one of the girls in charge of the day care actually hits people's dogs when they aren't listening…VERY UNACCEPTABLE!!!”
Unsanitary conditions - dirty kennels, feces on dogs
“unsanitary conditions for the dogs. the yard is over grown with grass...the kennels are nasty as well”
Dog injured from dog fights at daycare
“My dog was in day care and got hurt multiple times from different dogs attacking him”
Dog escaped from facility
“someone yelling that a dog escaped the lady in office doesn't do anything to help”
Kennel cough outbreak
“my oldest dog has had severe kennel cough since I picked them up”
Dog bitten requiring emergency vet care
“she had a huge puncture in her leg and could barely walk...we took her to the emergency vet”
Grooming injuries - hot spots and cut nails
“she developed a severe hot spot the day after she was groomed...she came out with a severely bloody paw because they cut her nail to short”
Facility cleanliness and maintenance(8 mentions)
“The kennel where they board the dogs is very humid and stuffy...The kennel is run down and very outdated”
No second dog discount / expensive pricing(3 mentions)
“usually when you board dogs in the same run, you are given at least a half off for the second dog discount. Not here, just $2 off”
Dog injuries at facility(3 mentions)
“My dog was in day care and got hurt multiple times from different dogs attacking him”
Dogs returned dirty(2 mentions)
“when my dog comes back home from Hannah's House - he is very dirty - his paws has a pee and potty stuck in nails”
Top Rated
4.5 stars from 132+ reviews
This facility has earned a Top Rated badge for maintaining a 4.5-star rating across 132 reviews.
At a Glance
Pricing
Boarding
$50/night
Is this your business?
Submit a free claim. After approval, manage core listing details from your owner dashboard.
Claim this listing