Happy Dog Inn

Injury and medical neglect allegations

“He’s limping... One side of his hip is swollen. Not sure what they did to him... I will be taking him to the vet tomorrow for Xrays and reaching out to an attorney.”

Strict/Inflexible pickup policy resulting in 'hostage' pets

“We arrived at 4:01 to find a locked door and lights off... You get to hold 3 members of our family hostage over 4 minutes when you're still open because I didn't hit what you 'prefer'.”

Front desk rudeness(8 mentions)

“Never have encountered such a sour personality and horrible customer service attitude. Lovely facility we will never use cause the manager is rude.”

Strict 4:00 PM pickup cutoff(6 mentions)

“Office hand says in a very condescending tone 'I told you 4 sweetie.' ... it seems to be bad business when someone is unable to get out of their employment duties in time for a cut off time.”

Hygiene/Urine smell(2 mentions)

“My dog's bed wreaks of urine even though we sent pads and the bed was clean when we brought it.”