Happy Hills Animal Foundation
3143 Happy Hills Drive, Staley, NC 27355
Overview
Happy Hills Animal Foundation Inc. is a state-licensed animal shelter and rescue in Randolph County, NC that also offers boarding and grooming services. Established in 1982, they provide climate-controlled boarding for dogs ($22-25/night for dogs, $20/night for cats) and cats with additional services including medication administration, spa treatments, and full grooming. They require current rabies and other vaccinations for boarding pets.
Amenities & Policies
Required vaccinations: Rabies, Dapp, Bordetella
Policies & Details
Care & Play
What Reviews Say
124 reviews analyzedHappy Hills Animal Foundation is predominantly praised as a caring no-kill rescue with friendly staff and clean facilities, with many adopters expressing love for their experience and animals being well-cared for. However, significant concerns exist around communication (multiple reviews of uncalled messages), boarding service transparency (medication administration without owner knowledge, unexpected charges, soiled conditions), and some community members report being turned away when seeking help for strays. The positive reviews heavily outweigh negatives, but the negative experiences highlight operational inconsistencies that may affect repeat boarding customers.
People love
Staff shoutouts
Worth noting
Medication administered to boarding dogs without owner notification/consent
“they drugged him the whole week... they always said he was fine but never told us about the TWO drugs they were giving him”
Soiled boarding kennel conditions upon pickup
“the room was full of pee and poop”
Additional charges at pickup without prior notification
“they charged me 55$ more than was priced when i came to pick him up with absolutely no reasoning”
Poor phone/email communication and no callback(5 mentions)
“We called several times with no answer. I left a voicemail no reply.”
Medication administration without informing owners(2 mentions)
“We had no idea until the vet billed us”
Refusal to take strays/animals in need
“Called to ask them to take a stray kitten that needs vet care and they refused. Said they don't have a vet on staff.”
Unprofessional staff behavior
“Very unprofessional staff, minimal sanitation procedures”
At a Glance
Pricing
Boarding
$22–$25/night
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