Woodway facilities
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Happy Hounds Aquatic & Daycare Center

7717 Central Park Dr, Woodway, TX 76712

4.6
143 Google reviews
Cage-freeOutdoor yardPool / water playGroomingTrainingClimate controlled

Overview

Happy Hounds Aquatic & Daycare Center is a dog boarding and daycare facility in Waco, TX founded in 2012. They offer cage-free overnight boarding, 6,000 sq ft indoor daycare, an indoor heated swimming pool for hydrotherapy, and grooming services. The facility also provides dog training through Cedar Hill Training Center and has a large private outdoor play area.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Hours & Billing

Drop-off hours:7am

Care & Play

Group play

What Reviews Say

133 reviews analyzed

Happy Hounds is highly praised for its unique aquatic facilities and 'all-day play' environment that leaves dogs exhausted and happy. While the majority of customers are loyal multi-year regulars who appreciate the frequent Facebook photo updates, there are significant polarizing concerns regarding the owner's temperament and the handling of injuries. Potential clients should be aware of reports regarding poor grooming experiences and defensive responses to negative feedback.

Value
4.9
Dog happiness
4.8
Facility
4.7
Cleanliness
4.5
Staff
4.2
Communication
3.8
Drop-off / pickup
3.5
Safety
3.2

People love

Aquatic features/Swimming(25)Photo updates(18)Exhausted/Happy dogs(22)

Staff shoutouts

Shelby(5 mentions)Clint(3 mentions)

Worth noting

Unreported injuries (bites and bruising)

“Gave me my dog back with a bruise on her stomach and denied everything when I asked about it.”

Allegations of physical abuse by staff

“They woop your animals with shoes and also throw your animals in the water aggressively.”

Hostile owner interactions

“Mr Brooks was very RUDE, unorganized and seemed frastrated... refused to give me his last name.”

Grooming quality(3 mentions)

“Grooming is horrible, no attention to detail at all... completely hack a puppy's fur off.”

Communication regarding injuries(2 mentions)

“The staff did not notify me of the incident when it happened or when I picked him up.”

Confusion over hours/pickup(2 mentions)

“I showed up on a Sunday to pick up my dog only to find no one was there.”

Owner replies to 28% of reviewsdefensive tone15 repeat customers

Top Rated

4.6 stars from 143+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 143 reviews.

At a Glance

Google rating
4.6/ 5
Review score
4.2/ 5
Amenities6 of 14
Reviews143
Repeat customersNumber of reviews that mention returning or being a regular customer.15

Pricing

Contact facility for pricing

Contact

Visit Website+1 254-235-1116Get directions to 7717 Central Park Dr, Woodway, TX 76712

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