Happy Hounds LLC
N116W18395 Morse Dr, Germantown, WI 53022
Overview
Happy Hounds of Germantown is a dog daycare and training facility in Wisconsin with a 4.7-star Google rating. They offer doggie daycare, grooming, and training services, with staff (called Playologists) supervising dogs in indoor/outdoor play areas. The facility also provides free daycare and training benefits to employee pet owners.
Amenities & Policies
Policies & Details
Care & Play
What Reviews Say
75 reviews analyzedHappy Hounds LLC enjoys overwhelmingly positive sentiment with 92% 5-star reviews. Customers consistently praise the caring staff, excellent grooming (especially Amber), and the safe, fun environment where dogs thrive. The primary concerns are communication responsiveness issues affecting a small minority—some reviewers report difficulty reaching the facility by phone. Long-term loyalty is a hallmark, with many customers citing 5-20+ years of patronage. The facility excels in dog happiness (dogs consistently come home 'tired and happy') and staff friendliness.
People love
Staff shoutouts
Worth noting
Communication/phone responsiveness failures
“2 voicemail in a week's time and nothing...This was just unprofessional...sadly.”
Perceived rudeness from staff
“Very unprofessional and often rude with how they treat adults and they don't answer the phone.”
Phone/communication responsiveness(3 mentions)
“It’s been WEEKS and I try calling almost every day and I get no answer.”
Difficulty reaching staff by phone(2 mentions)
“After many attempts on the phone I decided to go in person and I find out, no one was in the office.”
Top Rated
4.7 stars from 75+ reviews
This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 75 reviews.
At a Glance
Pricing
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