Happy Pets

Unattended facility/Staffing gap

“when we show up at 4pm no one was there... they pretty much had the place unattended since who knows what time and had no idea where their employees were.”

Sanitation/Neglect concerns

“when it was brought out it had urine and feces on it... no explanation why my house trained dogs had to do this on their bed.”

Sunday Pickup/Billing(4 mentions)

“They charge an extra day for Sunday pickup even though they only spend two night, because they open at 3pm on Sundays.”

Kennel Cough/Illness(2 mentions)

“my daughter boarded her two big dogs there recently and both came home and were very sick with Kennel Cough.”

Nail Trim Trauma(2 mentions)

“Any time we go to clip her nails now she gets agressive and she was never like that before we had taken her here.”