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Happy Tails Bed And Biscuit

Name: Happy Tails Bed And Biscuit
Address: 12529 Eldridge Rd, Harrison, TN 37341, Harrison, TN, 37341, US
Telephone: +1 423-344-3901
Rating: 4.7

12529 Eldridge Rd, Harrison, TN 37341

4.7

60 Google reviews

Staff overnightOutdoor yardPool / water playMedication adminGroomingClimate controlledOvernight potty breaks

Overview

Happy Tails Bed and Biscuit is a family-run dog boarding kennel on 20 acres in Harrison, Tennessee, near Chattanooga and Cleveland. The facility offers private indoor enclosures, large fenced play areas, a pond, and 24-hour on-site supervision with owners living on premises. Boarding rates are $30/night for one dog or $40/night for two dogs sharing a kennel, with medication administration and grooming services available at no extra charge.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yardreal grass

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, DHPP, Bordetella, K9 Influenza (recommended)

Policies & Details

Hours & Billing

Drop-off hours:8am-11am & 3pm-6pm

Pick-up hours:8am-11am & 3pm-6pm

Billing method:Per night

Care & Play

Group play

Solo play

Daily updates — Free

Comfort items allowed

Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Separate play for intact

Safety & Emergency

Emergency vet protocol:On call

Emergency vet cost:Owner

Extras

Multi-dog discount — $40 per night for 2 dogs in same kennel

Senior dog accommodations

Owner operated

What Reviews Say

60 reviews analyzed

Happy Tails Bed And Biscuit is highly regarded for its spacious, country-style setting and the deeply personal care provided by owners Jeff and Sharon. Customers consistently report that their dogs return home happy, clean, and unstressed, often citing the large acreage and structured play schedules as major benefits. While there is a notable point of contention regarding a strict policy that prevents owners from touring the indoor kennels to minimize dog anxiety, the vast majority of long-term clients view this as a professional safety measure.

Dog happiness

5.0

Cleanliness

5.0

Value

5.0

Safety

4.9

Facility

4.9

Communication

4.8

Drop-off / pickup

4.8

Staff

4.7

People love

Personalized Care(15)Outdoor Play/Space(12)Low Stress Environment(10)

Staff shoutouts

Jeff(14 mentions)Sharon(8 mentions)The Martins(4 mentions)

Worth noting

Refusal to allow facility tours/entry

“the owners would not let us see where our puppy was going to being boarded, which raised a red flag!!”

Strict no-visitor policy(2 mentions)

“He was very adamant we weren’t going in. I even said can I at least peek in the door? Nope!”

Phone etiquette

“Weird dude answered the phone. Was kind of rude and wouldn't just be quiet and answer 2 basic questions.”

Owner replies to 100% of reviewsdefensive tone18 repeat customers

Top Rated

4.7 stars from 60+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 60 reviews.

At a Glance

Google rating

4.7/ 5

Review score

4.9/ 5

Amenities7 of 14

Reviews60

Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Boarding

$30–$45/night

Contact

Visit Website +1 423-344-3901 12529 Eldridge Rd, Harrison, TN 37341

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