Happy Tails Daycare & Pet Resort

Unreported injury/lack of supervision

“My dog came out with a bite on her face and it was never mentioned to me.. I had to see it when I was giving her a bath.”

Understaffing during peak times

“No one was at the front when I got there during drop off. Later the staff member said someone had called off and they were short-staffed.”

Communication and Phone Responsiveness(4 mentions)

“Minus one star because they never answer the phone and you definitely have to book in advance through their website.”

Cat Boarding Isolation(2 mentions)

“No one was there with them AND no cameras so no one could even see them, they are just left in this seperated back building.”

Difficulty with high-energy or anxious dogs(3 mentions)

“The staff refused to work with my dog due to her 'high energy level'... staff is unfriendly all around.”