Happy Tails Doggy Care LLC

Reported distress and possible insect bite after stay

“my boy dog was licking his paws and acting anxious.and he looks very sad .”

Reported ticks after boarding

“dog came back with ticks all over his paws between his toes.”

Reported injury during boarding

“Our 8 month old purebred English Retriever came back from boarding with open wounds on his neck.”

Alleged heat-stroke death

“they left it outside and died of heat stroke”

Reported blocked communication after complaint

“she’s blocked me now.”

Lack of monitoring updates

“No updates. No live video feed.”

Pickup timing dispute

“the owner demanded pickup be for the next day.”

Limited facility access before boarding

“wouldn’t let me go inside to check out the place”

Communication concerns(3 mentions)

“Will be better off paying the few extra dollars for a boarding facility where the communication is better.”

Limited visibility into facility(3 mentions)

“We never could see the inside of the dog boarding home so can't comment on this or safety and cleanliness.”

Lack of updates or live video(2 mentions)

“No updates. No live video feed.”

Alleged injuries during boarding(2 mentions)

“Our 8 month old purebred English Retriever came back from boarding with open wounds on his neck.”

Parasites after boarding(2 mentions)

“dog came back with ticks all over his paws between his toes.”

Service or business identity confusion(2 mentions)

“my dog was supposed to have a “surgical procedure” to remove warts.”