Happy Tails Inc

Dog given to wrong owner/lost for 48 hours

“Happy Tails gave my dog to someone else on Friday... the person that took my dog on Friday at 2:30pm didn’t return my dog until Sunday.”

Severe physical injury/paralysis

“he came back with a terrible limp... Found out today he developed intervertebral disc disease and will be paralyzed the rest of his life.”

Physical injury from facility equipment

“Within 2 hrs my pet severely cut himself on a damaged cage that had a sharp protruding edge. It requires 13 stitches.”

Neglect/Starvation allegations

“They have starved my poor baby all week... This is what they gave me back !!!!! The same amount of food I gave them on Monday.”

Health issues post-visit (Cough/Infection)(6 mentions)

“The last three times I boarded my dog with them, he came back with different issues... eye infection... coughing, gagging.”

Hygiene/Smell upon pickup(5 mentions)

“My Diesel was really wet when I picked him up... he was smelly and I ended up having to take him to get another bath.”

Grooming quality/safety(4 mentions)

“She still has cuts from them grooming her! I thought it was one specific groomer doing that, but even with me requesting someone else, it still happened.”

Price increases/Value(4 mentions)

“It used to be a cheaper option around town, but you can find way better prices & service elsewhere.”