Happy Tails Inn
69 US-46, Hackettstown, NJ 07840
Overview
Happy Tails Inn Pet Resort is a family-owned dog boarding and daycare facility in Independence, NJ (near Hackettstown) featuring radiant floor heating, T-Kennel Modular Suites with full isolation, UV air purification, and a one-acre play area. Under new ownership, they offer boarding, daycare, and training services with flexible pickup/dropoff hours and seasonal pricing during holidays and summer.
Amenities & Policies
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Extras
What Reviews Say
87 reviews analyzedHappy Tails Inn is overwhelmingly praised for its caring staff (specifically Becky and Jeff) and its large outdoor play fields, with many owners reporting their dogs are ecstatic to arrive. While the vast majority of feedback is glowing, there is one severe outlier review alleging medical neglect and a lack of communication during a long-term stay. Overall, the facility is highly regarded for its cleanliness, personal touch, and ability to handle high-energy or difficult dogs.
People love
Staff shoutouts
Worth noting
Medical negligence and failure to contact vet
“Our dog stayed there for two weeks and was starved and contracted a fever. They had every opportunity to contact our vet and failed to do so. My dog finally succumbed to the injuries.”
Inadequate space/Cramped conditions
“animals were crammed in crates with little room, and when I board a pet I expect to see where they will be kept, not a bird’s eye viewing.”
Staff rudeness (historical/specific owners)(2 mentions)
“Owner was downright rude... the man was so rude to us for first time customers.”
Belongings/Food not used or returned
“When I picked her up none of the items were unpacked /used. As for the food, they didn't return it even though it was a big bag.”
At a Glance
Pricing
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