Happy Tails Pet Resort & Spa
141 Samborski Dr, Oak Bluff, MB R4G 0B3
Overview
Happy Tails Pet Resort & Spa is Winnipeg's first dog and cat luxury resort, offering dog hotel boarding, dog daycare/daycamp, cat hotel, and pet grooming services. This family-owned facility emphasizes safety and transparency, with dogs spending most of their day in daycamp play and only in kennels for meals and bedtime. They provide daily photo updates and report cards to owners.
Amenities & Policies
Policies & Details
Care & Play
Extras
What Reviews Say
481 reviews analyzedHappy Tails Pet Resort & Spa is highly regarded for its modern, clean facility and the convenience of 24/7 operations. Most clients report happy, well-exercised dogs and appreciate the frequent social media photo updates. However, the facility maintains a very strict 'zero-tolerance' behavior policy, which has led to friction with owners of high-energy puppies or anxious dogs who were asked to leave or were muzzled for non-aggressive behaviors.
People love
Staff shoutouts
Worth noting
Injury during grooming
“The bigger dog has several cuts... the small dog shaved bald in places.”
Forced muzzling for energy management
“I was told our dog would not 'calm' down and he needed to be muzzled to 'calm' down (even though he has never been aggressive).”
Strict behavior standards/Judgmental tone(6 mentions)
“Staff would always make me feel really bad telling me he pooped and peed... judgmental looks.”
Refusal of physical tours(3 mentions)
“I don't like the fact they don't allow you to tour their facility and see where your pet is kept.”
Urine smell on dogs at pickup(3 mentions)
“We started having to bathe our dogs after almost every visit because they were damp and smelled like urine.”
Top Rated
4.7 stars from 480+ reviews
This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 480 reviews.
At a Glance
Pricing
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