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Happy Trails Pet Care

Name: Happy Trails Pet Care
Address: 26 Burt St, Berkley, MA 02779, Berkley, MA, 02779, US
Telephone: +1 774-226-6080
Rating: 4.8

26 Burt St, Berkley, MA 02779

4.8

48 Google reviewsGoogle Verified

Cage-freeOnline booking

Overview

Happy Trails Pet Care offers luxury overnight dog boarding in a home environment for $70 per night, with daytime daycare included and nighttime relaxation on couches and beds.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Hours & Billing

Drop-off hours:9a-11a

Pick-up hours:9a-11a

Extras

Owner operated

What Reviews Say

24 reviews analyzed

Happy Trails Pet Care receives overwhelmingly positive reviews emphasizing caring, friendly staff, happy and tired dogs, updates with photos, small-group daycare, a home-like environment, and reasonable pricing. Two detailed negative reviews raise serious concerns about safety and overnight care, including a dog escaping and puppies being placed in a mudroom with disputed feeding and supervision. Owner responses are present on five reviews and are generally warm or detailed, with the response to the escape complaint taking a defensive tone.

Dog happiness

5.0

Staff

5.0

Facility

5.0

Communication

5.0

Value

5.0

Drop-off / pickup

5.0

Safety

4.0

People love

Dogs appear happy, exercised, and tired after care(13)Caring and friendly staff(9)Photo and progress updates(5)Small groups and individualized attention(5)Home-like or family environment(4)Reasonable or affordable pricing(4)

Staff shoutouts

Cassandra(15 mentions)Cassandra and her team(4 mentions)staff(2 mentions)Hayley

Worth noting

Reported dog escape and exposure to dangerous roads and woods

“He was dropped off around 9am and I received a call at 10:18am that he had just escaped and was running loose down a busy road”

Reported inadequate overnight care, including disputed feeding and confinement

“Locked our puppies in her mud room, did not feed them”

Owner response describes conflict over puppy behavior and property damage

“We do not tolerate any destruction of our property since we also LIVE where we work.”

Dog escaped from the facility

“Our dog loves his usual day care and training facility in Raynham, but we were looking to board him at a facility for one night”

Disputed feeding and overnight accommodation for puppies

“Locked our puppies in her mud room, did not feed them”

Owner replies to 29% of reviewsAvg response: 366dwarm tone6 repeat customers

Top Rated

4.8 stars from 48+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 48 reviews.

At a Glance

Google rating

4.8/ 5

Review scoreInsufficient topic coverage

Amenities2 of 14

Reviews48

Repeat customersNumber of reviews that mention returning or being a regular customer.6

Pricing

Boarding

$70/night

Daycare

$30–$40/day

Contact

Visit Website +1 774-226-6080 26 Burt St, Berkley, MA 02779

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