Heavenly Pet Resort
5011 Encinita Ave, Temple City, CA 91780
Overview
Heavenly Pet Resort is a pet boarding and daycare facility in Temple City, CA offering dog and cat boarding, daycare, grooming, and training services. The facility features climate-controlled french door suites and community boarding options, with outdoor access and play areas. Dogs are taken out four times daily, and the facility requires all pets to be spayed/neutered with current vaccinations (DHPP, Rabies, Bordetella for dogs; FVRCP for cats).
Amenities & Policies
Required vaccinations: DHPP, Rabies, Bordetella, FVRCP
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
What Reviews Say
332 reviews analyzedHeavenly Pet Resort is highly regarded for its clean facility and exceptionally friendly staff, particularly Jessica, who is frequently praised for her professionalism. Customers appreciate the specialized cat boarding areas and the ability to book private suites for reactive or large dogs. While the vast majority of experiences are positive, a small number of serious reports regarding hygiene neglect and lack of vaccination enforcement suggest occasional lapses in operational consistency.
People love
Staff shoutouts
Worth noting
Neglect and hygiene concerns
“All four paws and hind leg was covered in crystallized piss... he had developed hygromas on both legs due to the repetitive trauma of sleeping on hard surfaces.”
Unexplained physical injury
“My dog was injured and bloody when i pick him up, eventhough they kept him a while to clean his wounds.”
Health/Vaccination oversight
“I was not asked for proof of the vaccine... the vet informed us he had a serious case of Kennel cough.”
Communication/Responsiveness(4 mentions)
“The only area we wish they could improve on is responsiveness when messaging to check in on our dogs.”
Age restrictions(2 mentions)
“if you don’t take dogs over 10 years old can you call yourself a 'heavenly pet resort'.”
Group boarding consistency(2 mentions)
“my dog was denied access to group boarding... they decide when or how to apply rules.”
Top Rated
4.8 stars from 354+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 354 reviews.
At a Glance
Min puppy age
4 months
Pricing
Boarding
$44–$87/night
Daycare
$35–$42/day
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