Heights Canine

Alleged serious dog-on-dog injury and inadequate veterinary follow-up

“My dog that is only 20lbs was mangled by a very large dog while I was out of town.”

Unsubstantiated allegation of drugging dogs

“I really believe they drug the dogs to deal with them.”

Reported inability to accommodate a 200-pound dog

“They do not have the staff to work with large breeds.”

Reported lack of overnight boarding staff

“I now know that this facility has no staff for overnight boarding.”

Reported failure to follow up on a complaint

“I never received a call from her.”

Difficulty accommodating anxious, reactive, or large dogs(2 mentions)

“Within 30 minutes they called to tell me I needed to pick her up and that it would not be a good fit.”

Poor phone access and communication(2 mentions)

“This isn’t the first time we have tried to get in contact with heights canine and they don’t answer their phone.”

Concerns about monitoring and communicating dog health issues(2 mentions)

“I was told they did not notice any bleeding but it took them a bit longer than usual to bring him out to me.”