Hereford Bed & Biscuit LLC
1201 Brandy Springs Rd, Parkton, MD 21120
Overview
Hereford Bed & Biscuit is a family-owned pet care facility in Parkton, MD, operating since 1972 and reopened by the Durst family in 2013. They offer boarding in classic and luxury suites ($37-$85/night), dog daycare ($40/day), grooming, training, and pet taxi services. The facility features 24-hour staffing, climate-controlled accommodations, covered outdoor patios, and various add-on services including group play, FaceTime calls, and leisurely walks.
Amenities & Policies
Required vaccinations: Rabies, Bordetella, DHLPP
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
142 reviews analyzedHereford Bed & Biscuit is highly regarded for its compassionate staff and the genuine excitement dogs show when arriving for daycare or boarding. Customers frequently praise the facility's ability to handle senior dogs and provide high-quality grooming services. While there are isolated complaints regarding the a la carte pricing structure for exercise and occasional communication lapses, the overwhelming majority of clients describe it as a trustworthy, family-like environment.
People love
Staff shoutouts
Worth noting
Allegations of unsanitary conditions and lack of supervision
“The place was dirty... I found feces between my puppy’s paws.”
Failure to follow specific safety/separation instructions
“We requested NOT to have them play with other dogs... they told us they played well with the other dogs.”
A la carte pricing for basic needs(2 mentions)
“If you board you have to pay for a walk or play or exercise, otherwise they just sit in the kennel.”
Communication lapses during first-time visits(3 mentions)
“Several hours go by without a peep, so I called a few times and got no answer.”
Top Rated
4.9 stars from 151+ reviews
This facility has earned a Top Rated badge for maintaining a 4.9-star rating across 151 reviews.
At a Glance
Min puppy age
3 months
Pricing
Boarding
$37–$85/night
Daycare
$40/day
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